Texas Administrative Code
Title 26 - HEALTH AND HUMAN SERVICES
Part 1 - HEALTH AND HUMAN SERVICES COMMISSION
Chapter 87 - OMBUDSMAN SERVICES
Subchapter D - OMBUDSMAN FOR MANAGED CARE ASSISTANCE
Section 87.407 - Confidentiality
Current through Reg. 50, No. 13; March 28, 2025
(a) OBH staff adhere to statutory requirements and policy of the HHSC Health & Specialty Care System when protecting records of consumers receiving services at state hospitals.
(b) OBH staff adhere to statutory requirements and policy of the HHSC IDD-Behavioral Health Services Department when protecting records of consumers receiving services at LBHAs or LMHAs.
(c) OBH staff obtain a consumer's consent before sharing the consumer's information with anyone other than HHS staff or LBHA or LMHA staff required to receive and respond to OBH complaints. This includes sharing information with a federal or state agency that regulates a consumer's health plan. Consent can be obtained from the consumer's LAR.