Texas Administrative Code
Title 26 - HEALTH AND HUMAN SERVICES
Part 1 - HEALTH AND HUMAN SERVICES COMMISSION
Chapter 87 - OMBUDSMAN SERVICES
Subchapter C - PROVISIONS DIRECTING HHS AND DFPS
Section 87.305 - Contact Information
Universal Citation: 26 TX Admin Code § 87.305
Current through Reg. 50, No. 13; March 28, 2025
(a) OO staff maintain a public website for FCO with its contact information and develop brochures and other materials that can be distributed to foster youth and vendors contracted to provide services on behalf of DFPS.
(b) In accordance with requirements in Texas Family Code § 40.0041(h), all residential child-care facilities in which foster youth are placed must display FCO contact information in a location that is easily accessible and offers maximum privacy to the youth.
(c) A youth may contact FCO through the following methods:
(1) toll-free phone, 1-844-286-0769 (8:00
a.m. to 5:00 p.m., Monday through Friday);
(2) toll-free fax, 1-888-780-8099;
(3) mail to Texas Health and Human Services
Commission, Foster Care Ombudsman, P.O. Box 13247, Austin TX
78711-3247;
(4) online at
hhs.texas.gov/foster-care-help; or
(5) in person when FCO staff present to a
meeting of youth organized by DFPS or visit a residential treatment center or
hospital where a youth is placed.
Disclaimer: These regulations may not be the most recent version. Texas may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
This site is protected by reCAPTCHA and the Google
Privacy Policy and
Terms of Service apply.
