Texas Administrative Code
Title 26 - HEALTH AND HUMAN SERVICES
Part 1 - HEALTH AND HUMAN SERVICES COMMISSION
Chapter 745 - LICENSING
Subchapter F - BACKGROUND CHECKS
Division 3 - DETERMINATIONS REGARDING BACKGROUND CHECKS
Section 745.643 - How can the subject of a background check challenge the accuracy or completeness of the information contained in the results of the background check?

(1) The subject should first work with the CBCU representative that made the background check determination to provide updated disposition information or additional documentation; and

(2) If the subject is unable to resolve the issue in this manner, then the subject may seek resolution of the issue from the agency that provided the results upon which the CBCU background check determination was made.