Texas Administrative Code
Title 26 - HEALTH AND HUMAN SERVICES
Part 1 - HEALTH AND HUMAN SERVICES COMMISSION
Chapter 558 - LICENSING STANDARDS FOR HOME AND COMMUNITY SUPPORT SERVICES AGENCIES
Subchapter C - MINIMUM STANDARDS FOR ALL HOME AND COMMUNITY SUPPORT SERVICES AGENCIES
Division 3 - AGENCY ADMINISTRATION
Section 558.243 - Administrative and Supervisory Responsibilities
Universal Citation: 26 TX Admin Code ยง 558.243
Current through Reg. 49, No. 38; September 20, 2024
(a) Administrative responsibilities.
(1) A license holder, or the license holder's
designee, must designate an individual who meets the qualifications and
conditions set out in §558.244 of this division (relating to Administrator
Qualifications and Conditions and Supervising Nurse Qualifications) to serve as
the administrator of the agency.
(2) A license holder, or the license holder's
designee, must designate in writing an alternate administrator who meets the
qualifications and conditions of an administrator to act in the absence of the
administrator.
(b) Administrator responsibilities.
(1) An
administrator must be responsible for implementing and supervising the
administrative policies and operations of the agency and for administratively
supervising the provision of all services to agency clients on a day-to-day
basis. An administrator must:
(A) manage the
daily operations of the agency;
(B)
organize and direct the agency's ongoing functions;
(C) administratively supervise the provision
of quality care to agency clients;
(D) supervise to ensure implementation of
agency policy and procedures;
(E)
ensure that the documentation of services provided is accurate and
timely;
(F) employ or contract with
qualified personnel;
(G) ensure
adequate staff education and evaluations, according to requirements in
§558.245(b) of this division (relating to Staffing Policies);
(H) ensure the accuracy of public information
materials and activities;
(I)
implement an effective budgeting and accounting system that promotes the health
and safety of the agency's clients; and
(J) supervise and evaluate client
satisfaction survey reports on all clients served.
(2) An administrator or alternate
administrator must be available to agency personnel, in person or by telephone,
during the agency's operating hours and in accordance with the rules in this
chapter, including § 558.210 of this subchapter (relating to Agency
Operating Hours), § 558.404(h)(2) of this chapter (relating to Standards
Specific to Agencies Licensed to Provide Personal Assistance Services), §
558.523 of this chapter (relating to Personnel Requirements for a Survey), and
§ 558.527 of this chapter (relating to Post-Survey Procedures).
(3) An administrator must designate, in
writing, an agency employee who must provide HHSC surveyors entry to the agency
in accordance with § 558.523(e) of this chapter (relating to Personnel
Requirements for a Survey), if the administrator and alternate administrator
are not available.
(c) Supervision of services.
(1) Except as
provided in paragraph (3) of this subsection, an agency licensed to provide
licensed home health services, licensed and certified home health services, or
hospice services must directly employ or contract with an individual who meets
the qualifications in §558.244 of this division to serve as the
supervising nurse.
(2) An agency
must designate, in writing, a similarly qualified alternate to serve as
supervising nurse in the absence of the supervising nurse.
(A) The supervising nurse or alternate
supervising nurse must:
(i) always be
available to agency personnel, in person or by telephone;
(ii) participate in activities relevant to
services furnished, including the development of qualifications and assignment
of agency personnel;
(iii) ensure
that a client's plan of care or care plan is executed as written; and
(iv) ensure that an appropriate health care
professional performs a reassessment of a client's needs:
(I) when there is a significant health status
change in the client's condition;
(II) at the physician's request; or
(III) after hospital discharge.
(B) A supervising nurse
may also be the administrator of the agency, if the supervising nurse meets the
qualifications and conditions of an administrator described in §558.244(a)
and (b) of this division.
(3) An agency that provides only physical,
occupational, speech or respiratory therapy, medical social services, or
nutritional counseling is not required to employ or contract with a supervising
nurse. A qualified licensed professional must supervise these services, as
applicable.
(d) Supervision of branch offices and ADSs. An agency must adopt and enforce a written policy relating to the supervision of branch offices or ADSs, if established. This policy must be consistent with the following:
(1) for a branch office, § 558.27 of
this chapter (relating to Application and Issuance of an Initial Branch Office
License) and § 558.321 of this chapter (relating to Standards for Branch
Offices); or
(2) for an ADS, §
558.29 of this chapter (relating to Application and Issuance of an Alternate
Delivery Site License) and § 558.322 of this chapter (relating to
Standards for Alternate Delivery Sites).
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