Texas Administrative Code
Title 26 - HEALTH AND HUMAN SERVICES
Part 1 - HEALTH AND HUMAN SERVICES COMMISSION
Chapter 279 - CONTRACTING TO PROVIDE EMERGENCY RESPONSE SERVICES
Subchapter D - SERVICE DELIVERY
Section 279.73 - Service Initiation
Universal Citation: 26 TX Admin Code ยง 279.73
Current through Reg. 49, No. 38; September 20, 2024
(a) Service initiation requirements. To initiate services, a provider must:
(1) secure responders, as described in
§52.303 of this chapter (relating to Responders);
(2) install the equipment as described in
§52.405 of this chapter (relating to Equipment Installation);
(3) train an individual on the use of the
equipment, including:
(A) demonstrating how
the equipment works; and
(B) having
the individual activate an alarm call;
(4) explain to the individual:
(A) that the individual must participate in a
system check each month;
(B) that
the individual must contact the provider if:
(i) his telephone number or address changes;
or
(ii) one or more of his
responders change; and
(C) that the individual must not willfully
abuse or damage the equipment;
(5) inform the individual that a responder
can forcibly enter an individual's home if necessary;
(6) obtain a signed release for forcible
entry; and
(7) inform an individual
of the procedures for filing a complaint against a provider.
(b) Service initiation due dates.
(1) If DADS refers an individual to a
provider with a routine referral, the provider must initiate services within 14
days after the service effective date given on the appropriate form listed in
§52.401(b)(2) of this chapter (relating to Referrals), or within 14 days
after the date the provider receives the form, whichever is later.
(2) If DADS refers an individual to a
provider with a negotiated referral, the provider must initiate services on the
date orally negotiated with the case manager.
(3) If an individual is not available during
the time frames described in paragraph (1) or (2) of this subsection, a
provider must initiate services within 72 hours after becoming aware that an
individual is available, or within 72 hours after the date the individual is
available, whichever is later.
(c) Delay in service initiation. A provider must document any failure to initiate services by the applicable date in subsection (b) of this section.
(1) DADS does
not hold the provider accountable if a service delay is:
(A) beyond the control of the provider;
and
(B) not directly caused by the
provider.
(2)
Documentation must include:
(A) the reason for
the delay;
(B) either the date the
provider anticipates it will initiate services or specific reasons the provider
cannot anticipate a service initiation date; and
(C) a description of the provider's ongoing
efforts to initiate services.
(d) Documentation of service initiation. A provider must maintain documentation of service initiation in an individual's file.
Disclaimer: These regulations may not be the most recent version. Texas may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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