Texas Administrative Code
Title 25 - HEALTH SERVICES
Part 1 - DEPARTMENT OF STATE HEALTH SERVICES
Chapter 27 - CASE MANAGEMENT FOR CHILDREN AND PREGNANT WOMEN
Subchapter B - CLIENT SERVICES
Section 27.7 - Client Rights
Universal Citation: 25 TX Admin Code ยง 27.7
Current through Reg. 49, No. 38; September 20, 2024
(a) Use of services is voluntary. Acceptance or refusal of services does not affect eligibility for or receipt of any other Medicaid services, or for future case management services.
(b) All records about clients are considered confidential information, in accordance with the standards and requirements described in § 27.9 of this title (relating to Client Confidentiality).
(c) Clients have the right to:
(1) actively participate in case management
decisions, including the right to refuse services from the provider;
(2) receive prior authorized services when
services are requested and informed consent is given;
(3) receive services free from abuse or harm
from the case manager and the case management provider;
(4) have freedom of choice to choose any
active provider in their residing county;
(5) have freedom of choice to request a
transfer to another case manager in the client's service area at any time;
and
(6) request a fair hearing,
conducted in accordance with the rules in 1 TAC, Chapter 357, Subchapter A
(relating to Uniform Fair Hearing Rules), within 90 days after receiving
written notification that services have been denied, reduced, suspended, or
terminated.
Disclaimer: These regulations may not be the most recent version. Texas may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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