Current through Reg. 49, No. 38; September 20, 2024
(a) Purpose.
(1) The purpose of this section is to inform
individuals of the department's privacy practices and establish department
procedures to allow individuals to exercise their rights under the federal
Standards for Privacy of Individually Identifiable Health Information, 45 Code
of Federal Regulations (C.F.R.) Parts 160 and 164, which were promulgated to
implement the Health Insurance Portability and Accountability Act of 1996
(HIPAA).
(2) The department is a
hybrid entity as that term is defined in
45
C.F.R. §164.103. The department has
designated its health care components in accordance with
45 C.F.R.
§164.105(a)(2)(iii)(C).
Unless otherwise specified, this section applies only to the designated health
care components within the department.
(b) Definitions. Unless otherwise specified,
terms have the meaning assigned by
45
C.F.R. §160.103, §
164.103, and §
164.501, or their
common use meaning.
(1) Department--The
Department of State Health Services.
(2) Designated health care component--A
program or office within the department that performs services or functions as
a covered entity.
(3) Designated
record set--A group of records maintained by or for a designated health care
component of the department that consists of:
(A) the medical records and billing records
about individuals maintained by or for the department when the department
provides direct health care services;
(B) the enrollment, payment, claims
adjudication, and case or medical management records systems maintained by or
for health plans within the department; or
(C) records that contain protected health
information used, in whole or in part, by or for the department to make
decisions about individuals regarding eligibility, prior authorization,
treatment, or payment.
(4) Health and Human Services (HHS)
System--Interchangeably known as the HHS Enterprise, the coordinating entity
providing common direction for the five agencies that comprise it are as
follows:
(A) Health and Human Services
Commission (HHSC);
(B) Department
of Aging and Disability Services (DADS);
(C) Department of Assistive and
Rehabilitative Services (DARS);
(D)
Department of Family and Protective Services (DFPS); and
(E) Department of State Health Services
(DSHS).
(5) Protected
health information (PHI)--Individually identifiable health information about an
individual, including demographic information, which relates to the
individual's past, present, or future physical or mental health condition,
provision of health care, or payment for the provision of health
care.
(6) Record--Any item,
collection, or grouping of information that includes PHI and is created,
maintained, collected, used, or disseminated by or for a designated health care
component of the department.
(c) Right to notice of privacy practices.
(1) An individual has the right to receive
notice of how the department uses and discloses PHI and of the individual's
rights and the department's duties with respect to PHI.
(2) A designated health care component of the
department where an individual receives services shall post the notice of
privacy practices in a prominent location.
(3) An individual may request a copy of the
notice from:
(A) the department clinic,
hospital, or office where the individual received or receives
services;
(B) the department's
Internet web site at www.dshs.state.tx.us/hipaa/privacynotices.shtm;
or
(C) the department's Privacy
Officer by sending a request in writing to the department's Privacy Officer's
e-mail address at hipaa.privacy@dshs.state.tx.us or by mail to the DSHS Privacy
Officer, Mail Code 1915, P.O. Box 149347, Austin, Texas 78714-9347.
(d) Right of access to
protected health information.
(1) An
individual has the right to view or obtain a copy of PHI about the individual
for as long as the PHI is maintained by the department.
(2) An individual shall follow the Public
Information Act, Government Code, Chapter 552, and the department's procedures
in §
1.251
of this title (relating to Procedures for Handling Requests for Public
Information) to access and obtain copies of PHI about the individual held by
the department. Requests that are submitted by entities or by persons
authorized by state or federal law to obtain an individual's medical or
behavioral health records, which were created within department mental health
facilities, other state hospitals, clinics, or laboratories are excluded from
following the requirements of the Public Information Act.
(3) The department shall follow the time
requirements and access procedures in the Public Information Act and in §
1.251
of this title to provide access to and copies of records under this
section.
(4) The department shall
charge the same amount for copies of records under this section as charged for
copies under the Public Information Act and §
1.251
of this title or as specified by other state or federal law.
(5) The department may deny access to records
in a designated record set. The department shall send a denial letter
explaining why access has been denied. The individual has a right to request a
review of the department's decision if the decision was based on any of the
following reasons:
(A) a licensed health care
professional decided that giving the individual access to the information would
likely put the individual or another person in danger;
(B) the information refers to another person
other than a health care provider, and a licensed health care professional
decided that giving the individual access to the information would likely cause
the other person substantial harm; or
(C) the individual's personal representative
asked for the information, and a licensed health care professional decided that
giving the personal representative access to the information would likely cause
the individual or another person substantial harm.
(6) If the denial is reviewable, the
department shall provide the individual with instructions in a denial letter
about how to request a review of the decision.
(e) Right to request an amendment to a
designated record set.
(1) An individual has
the right to request an amendment to PHI about the individual in a designated
record set.
(2) An individual shall
follow the procedures in §
1.503
of this title (relating to an Individual's Right to Correction of Incorrect
Information) to request an amendment to PHI in a designated record
set.
(3) The department shall
follow the procedures in §
1.504 of
this title (relating to Correction Procedure) for amendments to designated
record sets under this section.
(4)
The department may deny a request for amendment for any of the following
reasons:
(A) the department could deny access
to the information under subsection (d) of this section;
(B) the department did not create the
information;
(C) the information is
not contained in a designated record set; or
(D) the information is correct and
complete.
(5) If the
request for amendment is denied, the department shall send a letter explaining
the decision and include instructions on how the individual can submit a
written statement of disagreement with the department's decision. The written
statement must contain specific facts that explain the basis for the
disagreement.
(f) Right
to receive an accounting of certain disclosures made by a designated health
care component of the department.
(1) An
individual has the right to receive an accounting of certain disclosures of the
individual's PHI made by a designated health care component of the
department.
(2) The types of
disclosures that must be included in the accounting are described in
45 C.F.R.
§164.528.
(3) An individual may submit a written
request for a list of the designated health care components of the department
to the department's Privacy Officer at the Privacy Officer's electronic mail
address at hipaa.privacy@dshs.state.tx.us or by mail to the DSHS Privacy
Officer, Mail Code 1915, P.O. Box 149347, Austin, Texas 78714-9347.
(4) An individual may submit a written
request for an accounting of certain disclosures of the individual's PHI made
by a designated health care component of the department to either:
(A) the designated health care component of
the department that is in possession of the individual's PHI; or
(B) the department's Privacy Officer at the
Privacy Officer's electronic mail address at hipaa.privacy@dshs.state.tx.us or
by mail to the DSHS HIPAA Privacy Officer, Mail Code 1915, P.O. Box 149347,
Austin, Texas 78714-9347.
(5) A request for a report submitted to the
department's Privacy Officer must include the name(s) of the designated health
care component of the department from which a report is requested.
(g) Right to request further
limits on uses and disclosures of protected health information.
(1) An individual has the right to request
that the department restrict its uses and disclosures of PHI about the
individual; however, the department is not required to agree to any
restrictions that are not required by law, rule, or regulation.
(2) An individual may submit a written
request for restrictions of uses and disclosures to the department's Privacy
Officer at the Privacy Officer's electronic mail address at
hipaa.privacy@dshs.state.tx.us or by mail to the DSHS HIPAA Privacy Officer,
Mail Code 1915, P.O. Box 149347, Austin, Texas 78714-9347.
(h) Right to request confidential
communication from a designated health care component of the department by
different means or at different locations.
(1) An individual has the right to submit a
written request that the individual receive communications of PHI from a
designated health care component of the department in a way and in a place that
is most appropriate for the individual. The written request must specify the
reasonable accommodations that are required and the designated health care
component of the department to which the request relates.
(2) An individual may submit a written
request for accommodation to:
(A) the
designated health care component of the department that is in possession of the
individual's PHI; or
(B) the
department's Privacy Officer at the Privacy Officer's electronic mail address
at hipaa.privacy@dshs.state.tx.us or by mail to the DSHS Privacy Officer, Mail
Code 1915, P.O. Box 149347, Austin, Texas 78714-9347.
(3) The department shall provide a written
approval or denial of the request for accommodation.
(i) Complaints.
(1) An individual has the right to complain
about the department's privacy policies or how the department complies with its
privacy policies related to PHI.
(2) An individual may file a complaint by
telephone to the number printed on the department's HIPAA Privacy Notice, or in
writing to:
(A) the department's Privacy
Officer at the Privacy Officer's email address at
hipaa.privacy@dshs.state.tx.us or by mail to DSHS Privacy Officer, Mail Code
1915, P.O. Box 149347, Austin, Texas 78714-9347; or
(B) Region VI - Dallas Office for Civil
Rights (OCR), U.S. Department of Health and Human Services, by mail to 1301
Young Street, Suite 1169, Dallas, Texas 75202, or by email to OCR at
OCRcomplaint@hhs.gov, or by phone at: (214) 767-4056, (214) 767-8940 (TDD), or
by fax at (214) 767-0432; or
(C)
the Texas Attorney General's Office, Consumer Protection Division, by mail at:
P.O. Box 12548, Austin, Texas 78711 or at the Attorney General's Internet web
site at http://www.oag.state.tx.us/consumer/complain.shtml.
(3) An individual may download a
copy of a complaint form and instructions on how to file it at:
(A) the department's HIPAA Internet web site
at http://www.dshs.state.tx.us/hipaa/privacycomplaints.shtm; or
(B) the U.S. Department Health and Human
Services, OCR's Internet web site at
http://www.hhs.gov/ocr/privacy/hipaa/complaints/index.html.
(j) Uses and
disclosures of protected health information among HHS System agencies, and
other state agencies.
(1) As authorized or
required by law, programs or offices among HHS System agencies, and other state
agencies may share PHI as necessary to accomplish the public health, health
care oversight, business, and other essential functions of the HHS System, and
other state agencies.
(2) The
department shall use and disclose PHI within the department in accordance with
the applicable requirements in
45 C.F.R.
§164.504, and federal and state statutes
that require the department to protect the confidentiality of PHI.