Current through Reg. 49, No. 38; September 20, 2024
In determining the proper disposition of a formal complaint
pending as of or filed after the effective date of this rule, and subject to
the maximum penalties authorized under Texas Occupations Code §
1103.552, staff, the
administrative law judge in a contested case hearing, and the Board shall
consider the following sanctions guidelines and list of non-exclusive factors
as demonstrated by the evidence in the record of a contested case
proceeding.
(1) For the purposes of
these sanctions guidelines:
(A) A person will
not be considered to have had a prior warning letter, contingent dismissal or
discipline if that prior warning letter, contingent dismissal or discipline was
issued by the Board more than seven years before the current alleged violation
occurred;
(B) Prior discipline is
defined as any sanction (including administrative penalty) received under a
Board final or agreed order;
(C) A
violation refers to a violation of any provision of the Act, Board rules or
USPAP;
(D) "Minor deficiencies" is
defined as violations of the Act, Board rules or USPAP which do not impact the
credibility of the appraisal assignment results, the assignment results
themselves and do not impact the license holder's honesty, integrity, or
trustworthiness to the Board, the license holder's clients, or intended users
of the appraisal service provided;
(E) "Serious deficiencies" is defined as
violations of the Act, Board rules or USPAP that:
(i) impact the credibility of the appraisal
assignment results, the assignment results themselves or do impact the license
holder's honesty, trustworthiness or integrity to the Board, the license
holder's clients, or intended users of the appraisal service provided;
or
(ii) are deficiencies done with
knowledge, deliberate or willful disregard, or gross negligence that would
otherwise be classified as "minor deficiencies";
(F) "Remedial measures" include, but are not
limited to, training, mentorship, education, reexamination, or any combination
thereof; and
(G) The terms of a
contingent dismissal agreement will be in writing and agreed to by all parties.
Staff may dismiss the complaint with a non-disciplinary warning upon written
agreement that the Respondent will complete all remedial measures within the
agreed-upon timeframe. If the Respondent fails to meet the deadlines in the
agreement, the Respondent's license or certification will be automatically set
to inactive status until the Respondent completes the remedial measures set
forth in the agreement.
(2) List of factors to consider in
determining proper disposition of a formal complaint:
(A) Whether the Respondent has previously
received a warning letter or contingent dismissal and, if so, the similarity of
facts or violations in that previous complaint to the facts or violations in
the instant complaint matter;
(B)
Whether the Respondent has previously been disciplined;
(C) If previously disciplined, the nature of
the prior discipline, including:
(i) Whether
prior discipline concerned the same or similar violations or facts;
(ii) The nature of the disciplinary sanctions
previously imposed; and
(iii) The
length of time since the prior discipline;
(D) The difficulty or complexity of the
appraisal assignment(s) at issue;
(E) Whether the violations found were of a
negligent, grossly negligent or a knowing or intentional nature;
(F) Whether the violations found involved a
single appraisal/instance of conduct or multiple appraisals/instances of
conduct;
(G) To whom were the
appraisal report(s) or the conduct directed, with greater weight placed upon
appraisal report(s) or conduct directed at:
(i) A financial institution or their agent,
contemplating a lending decision based, in part, on the appraisal report(s) or
conduct at issue;
(ii) The
Board;
(iii) A matter which is
actively being litigated in a state or federal court or before a regulatory
body of a state or the federal government;
(iv) Another government agency or government
sponsored entity, including, but not limited to, the United States Department
of Veteran's Administration, the United States Department of Housing and Urban
Development, the State of Texas, Fannie Mae, and Freddie Mac; or
(v) A consumer contemplating a real property
transaction involving the consumer's principal residence;
(H) Whether Respondent's violations caused
any harm, including financial harm, and the extent or amount of such
harm;
(I) Whether Respondent
acknowledged or admitted to violations and cooperated with the Board's
investigation prior to any contested case hearing;
(J) The level of experience Respondent had in
the appraisal profession at the time of the violations, including:
(i) The level of appraisal credential
Respondent held;
(ii) The length of
time Respondent had been an appraiser;
(iii) The nature and extent of any education
Respondent had received related to the areas in which violations were found;
and
(iv) Any other real estate or
appraisal related background or experience Respondent had;
(K) Whether Respondent can improve appraisal
skills and reports through the use of remedial measures;
(L) Whether the appraisal or conduct at issue
was investigated by another governmental agency with jurisdiction and any
action taken; and
(M) The
likelihood of the same or similar conduct occurring again.
(3) The following sanctions guidelines shall
be employed in conjunction with the factors listed in paragraph (2) of this
rule to assist in reaching the proper disposition of a formal complaint:
(A) 1st Time Discipline Level 1--violations
of the Act, Board rules, or USPAP which evidence minor deficiencies will result
in one of the following outcomes:
(i)
Dismissal;
(ii) Dismissal with
non-disciplinary warning letter; or
(iii) Contingent dismissal with remedial
measures.
(B) 1st Time
Discipline Level 2--violations of the Act, Board rules, or USPAP which evidence
serious deficiencies will result in one of the following outcomes:
(i) Dismissal with non-disciplinary warning
letter;
(ii) Contingent dismissal
with remedial measures; or
(iii) A
final order which imposes one or more of the following:
(I) Remedial measures;
(II) Required promulgation, adoption and
implementation of written, preventative policies or procedures addressing
specific areas of professional practice;
(III) A probationary period with provisions
for monitoring the Respondent's practice;
(IV) Restrictions on the Respondent's ability
to sponsor any appraiser trainees;
(V) Restrictions on the scope of practice the
Respondent is allowed to engage in for a specified time period or until
specified conditions are satisfied; or
(VI) Up to $250 in administrative penalties
per act or omission which constitutes a violation(s) of the Act, Board rules,
or USPAP, not to exceed $3,000 in the aggregate.
(C) 1st Time Discipline Level
3--violations of the Act, Board rules, or USPAP which evidence serious
deficiencies and were done with knowledge, deliberately, willfully, or with
gross negligence will result in a final order which imposes one or more of the
following:
(i) A period of
suspension;
(ii) A
revocation;
(iii) Remedial
measures;
(iv) Required
promulgation, adoption and implementation of written, preventative policies or
procedures addressing specific areas of professional practice;
(v) A probationary period with provisions for
monitoring the Respondent's practice;
(vi) Restrictions on the Respondent's ability
to sponsor any appraiser trainees;
(vii) Restrictions on the scope of practice
the Respondent is allowed to engage in for a specified time period or until
specified conditions are satisfied; or
(viii) Up to $1,500 in administrative
penalties per act or omission which constitutes a violation(s) of the Act,
Board rules, or USPAP, up to the maximum $5,000 statutory limit per complaint
matter.
(D) 2nd Time
Discipline Level 1--violations of the Act, Board rules, or USPAP which evidence
minor deficiencies will result in one of the following outcomes:
(i) Dismissal;
(ii) Dismissal with non-disciplinary warning
letter;
(iii) Contingent dismissal
with remedial measures; or
(iv) A
final order which imposes one or more of the following:
(I) Remedial measures;
(II) Required promulgation, adoption and
implementation of written, preventative policies or procedures addressing
specific areas of professional practice;
(III) A probationary period with provisions
for monitoring the Respondent's practice;
(IV) Restrictions on the Respondent's ability
to sponsor any appraiser trainees;
(V) Restrictions on the scope of practice the
Respondent is allowed to engage in for a specified time period or until
specified conditions are satisfied; or
(VI) Up to $250 in administrative penalties
per act or omission which constitutes a violation(s) of the Act, Board rules,
or USPAP, up to the maximum $5,000 statutory limit per complaint
matter.
(E)
2nd Time Discipline Level 2--violations of the Act, Board rules, or USPAP which
evidence serious deficiencies will result in a final order which imposes one or
more of the following:
(i) A period of
suspension;
(ii) A
revocation;
(iii) Remedial
measures;
(iv) Required
promulgation, adoption and implementation of written, preventative policies or
procedures addressing specific areas of professional practice;
(v) A probationary period with provisions for
monitoring the Respondent's practice;
(vi) Restrictions on the Respondent's ability
to sponsor any appraiser trainees;
(vii) Restrictions on the scope of practice
the Respondent is allowed to engage in for a specified time period or until
specified conditions are satisfied; or
(viii) Up to $1,500 in administrative
penalties per act or omission which constitutes a violation(s) of the Act,
Board rules, or USPAP, up to the maximum $5,000 statutory limit per complaint
matter.
(F) 2nd Time
Discipline Level 3--violations of the Act, Board rules, or USPAP which evidence
serious deficiencies and were done with knowledge, deliberately, willfully, or
with gross negligence will result in a final order which imposes one or more of
the following:
(i) A period of
suspension;
(ii) A
revocation;
(iii) Remedial
measures;
(iv) Required
promulgation, adoption and implementation of written, preventative policies or
procedures addressing specific areas of professional practice;
(v) A probationary period with provisions for
monitoring the Respondent's practice;
(vi) Restrictions on the Respondent's ability
to sponsor any appraiser trainees;
(vii) Restrictions on the scope of practice
the Respondent is allowed to engage in for a specified time period or until
specified conditions are satisfied; or
(viii) Up to $1,500 in administrative
penalties per act or omission which constitutes a violation(s) of the Act,
Board rules, or USPAP, up to the maximum $5,000 statutory limit per complaint
matter.
(G) 3rd Time
Discipline Level 1--violations of the Act, Board rules, or USPAP which evidence
minor deficiencies will result in a final order which imposes one or more of
the following:
(i) A period of
suspension;
(ii) A
revocation;
(iii) Remedial
measures;
(iv) Required
promulgation, adoption and implementation of written, preventative policies or
procedures addressing specific areas of professional practice;
(v) A probationary period with provisions for
monitoring the Respondent's practice;
(vi) Restrictions on the Respondent's ability
to sponsor any appraiser trainees;
(vii) Restrictions on the scope of practice
the Respondent is allowed to engage in for a specified time period or until
specified conditions are satisfied; or
(viii) $1,000 to $1,500 in administrative
penalties per act or omission which constitutes a violation(s) of the Act,
Board rules, or USPAP, up to the maximum $5,000 statutory limit per complaint
matter.
(H) 3rd Time
Discipline Level 2--violations of the Act, Board rules, or USPAP which evidence
serious deficiencies will result in a final order which imposes one or more of
the following:
(i) A period of
suspension;
(ii) A
revocation;
(iii) Remedial
measures;
(iv) Required
promulgation, adoption and implementation of written, preventative policies or
procedures addressing specific areas of professional practice;
(v) A probationary period with provisions for
monitoring the Respondent's practice;
(vi) Restrictions on the Respondent's ability
to sponsor any appraiser trainees;
(vii) Restrictions on the scope of practice
the Respondent is allowed to engage in for a specified time period or until
specified conditions are satisfied; or
(viii) $1,500 in administrative penalties per
act or omission which constitutes a violation(s) of the Act, Board rules, or
USPAP, up to the maximum $5,000 statutory limit per complaint matter.
(I) 3rd Time Discipline Level
3--violations of the Act, Board Rules, or USPAP which evidence serious
deficiencies and were done with knowledge, deliberately, willfully, or with
gross negligence will result in a final order which imposes one or more of the
following:
(i) A revocation; or
(ii) $1,500 in administrative penalties per
act or omission which constitutes a violation(s) of the Act, Board rules, or
USPAP, up to the maximum $5,000 statutory limit per complaint matter.
(J) 4th Time
Discipline--violations of the Act, Board rules, or USPAP will result in a final
order which imposes one or more of the following:
(i) A revocation; and
(ii) $1,500 in administrative penalties per
act or omission which constitutes a violation(s) of USPAP, Board rules, or the
Act, up to the maximum $5,000 statutory limit per complaint matter.
(K) Unlicensed appraisal activity
will result in a final order which imposes a $1,500 in administrative penalties
per unlicensed appraisal activity, up to the maximum $5,000 statutory limit per
complaint matter.
(4) In
addition, staff may recommend any or all of the following:
(A) reducing or increasing the recommended
sanction or administrative penalty for a complaint based on documented factors
that support the deviation, including but not limited to those factors
articulated under paragraph (2) of this subsection;
(B) probating all or a portion of any
sanction or administrative penalty for a period not to exceed five
years;
(C) requiring additional
reporting requirements; and
(D)
such other recommendations, with documented support, as will achieve the
purposes of the Act, Board rules, or USPAP.