Texas Administrative Code
Title 22 - EXAMINING BOARDS
Part 11 - TEXAS BOARD OF NURSING
Chapter 213 - PRACTICE AND PROCEDURE
Section 213.13 - Complaint Investigation and Disposition
Current through Reg. 49, No. 12; March 22, 2024
(a) Complaints shall be submitted to the Board in writing and should contain at least the following information: Nurse/Respondent Name, License Number, Social Security Number, Date of Birth, Employer, Dates of Occurrence(s), Description of Facts or Conduct, Witnesses, Outcome, Complainant Identification (Name, Address, and Telephone Number), and Written Instructions For Providing Information to the Board. Complaints may be made on the agency's complaint form.
(b) A preliminary investigation shall be conducted to determine the identity of the person named or described in the complaint.
(c) Complaints shall be assigned a priority status:
(d) Not later than the 30th day after a complaint is received, the staff shall place a time line for completion, not to exceed one year, in the investigative file and notify all parties to the complaint. Any change in time line must be noted in the file and all parties notified of the change not later than seven days after the change was made. For purposes of this rule, completion of an investigation in a disciplinary matter occurs when:
(e) Staff shall conduct a criminal background search of the party described in the complaint.
(f) The staff shall provide summary data of complaints extending beyond the complaint time line to the executive director.