Current through Reg. 49, No. 38; September 20, 2024
(a) General requirements. This course is
recommended for students in Grades 11 and 12. The practicum course is a paid or
unpaid capstone experience for students participating in a coherent sequence of
career and technical education courses in the Hospitality and Tourism Career
Cluster. Recommended prerequisite: Hospitality Services. Corequisite: Practicum
in Hospitality Services. This course must be taken concurrently with Practicum
in Hospitality Services and may not be taken as a stand-alone course. Students
shall be awarded one credit for successful completion of this course. A student
may repeat this course once for credit provided that the student is
experiencing different aspects of the industry and demonstrating proficiency in
additional and more advanced knowledge and skills.
(b) Introduction.
(1) Career and technical education
instruction provides content aligned with challenging academic standards and
relevant technical knowledge and skills for students to further their education
and succeed in current or emerging professions.
(2) The Hospitality and Tourism Career
Cluster focuses on the management, marketing, and operations of restaurants and
other food/beverage services, lodging, attractions, recreation events, and
travel-related services.
(3)
Extended Practicum in Hospitality Services is a unique practicum experience
that provides opportunities for students to participate in a learning
experience that combines classroom instruction with actual business and
industry career experiences. Extended Practicum in Hospitality Services
integrates academic and career and technical education; provides more
interdisciplinary instruction; and supports strong partnerships among schools,
businesses, and community institutions with the goal of preparing students with
a variety of skills in a fast-changing workplace.
(4) Students are taught employability skills,
including job-specific skills applicable to their training plan, job interview
techniques, communication skills, financial and budget activities, human
relations, and portfolio development. Extended Practicum in Hospitality
Services is relevant and rigorous, supports student attainment of academic and
technical standards, and effectively prepares students for college and career
success.
(5) Instruction may be
delivered through school-based laboratory training or through work-based
delivery arrangement such as cooperative education, mentoring, and job
shadowing.
(6) Students are
encouraged to participate in extended learning experiences such as career and
technical student organizations and other leadership or extracurricular
organizations.
(7) Statements that
contain the word "including" reference content that must be mastered, while
those containing the phrase "such as" are intended as possible illustrative
examples.
(c) Knowledge
and skills.
(1) The student demonstrates
professional standards/employability skills as required by business and
industry. The student is expected to:
(A)
participate in a paid or unpaid, laboratory- or work-based application of
previously studied knowledge and skills related to hospitality
services;
(B) participate in
training, education, or preparation for licensure, certification, or other
relevant credentials to prepare for employment;
(C) demonstrate professional standards and
personal qualities needed to be employable such as leadership, appreciation for
diversity, conflict management, customer service, work ethic, and adaptability
with increased fluency;
(D) employ
teamwork and conflict-management skills with increased fluency to achieve
collective goals; and
(E) employ
planning and time-management skills and tools with increased fluency to enhance
results and complete work tasks.
(2) The student applies professional
communications strategies. The student is expected to:
(A) demonstrate verbal and non-verbal
communication consistently in a clear, concise, and effective manner;
(B) present information formally and
informally in an effective manner;
(C) analyze, interpret, and effectively
communicate information;
(D) apply
active listening skills to obtain and clarify information; and
(E) exhibit public relations skills to
maintain internal and external customer/client satisfaction.
(3) The student implements
advanced problem-solving methods. The student is expected to employ
critical-thinking skills with increased fluency both independently and in
groups to solve problems and make decisions.
(4) The student understands and applies
proper safety techniques in the workplace. The student is expected to:
(A) demonstrate an understanding of and
consistently follow workplace safety rules and regulations; and
(B) demonstrate knowledge of procedures for
reporting and handling accidents and safety incidents.
(5) The student understands the professional,
ethical, and legal responsibilities in hospitality services. The student is
expected to:
(A) practice ethical conduct when
interacting with others such as maintaining client confidentiality and
maintaining privacy of sensitive content;
(B) demonstrate a positive, productive work
ethic by performing assigned tasks as directed;
(C) show integrity by choosing the ethical
course of action when making decisions;
(D) demonstrate proper etiquette and
knowledge of acceptable-use policies when using networks, especially resources
on the Internet and intranet; and
(E) comply with all applicable rules, laws,
and regulations in a consistent manner.
(6) The student participates in a supervised
hospitality experience. The student is expected to:
(A) conduct, document, and evaluate learning
activities in a supervised hospitality experience;
(B) practice technical procedures such as
registration, rate assignment, room assignment, and determination of payment
methods needed to meet guest needs;
(C) examine, understand, and articulate
job-specific technical vocabulary;
(D) demonstrate proficiency in the duties for
an appropriate department of a hotel or tourism venue; and
(E) collect representative work
samples.