Texas Administrative Code
Title 19 - EDUCATION
Part 2 - TEXAS EDUCATION AGENCY
Chapter 127 - TEXAS ESSENTIAL KNOWLEDGE AND SKILLS FOR CAREER DEVELOPMENT AND CAREER AND TECHNICAL EDUCATION
Subchapter J - HOSPITALITY AND TOURISM
Section 127.469 - Principles of Hospitality and Tourism (One Credit), Adopted 2015
Universal Citation: 19 TX Admin Code ยง 127.469
Current through Reg. 49, No. 38; September 20, 2024
(a) General requirements. This course is recommended for students in Grades 9-12. Students shall be awarded one credit for successful completion of this course.
(b) Introduction.
(1) Career and technical education
instruction provides content aligned with challenging academic standards and
relevant technical knowledge and skills for students to further their education
and succeed in current or emerging professions.
(2) The Hospitality and Tourism Career
Cluster focuses on the management, marketing, and operations of restaurants and
other food/beverage services, lodging, attractions, recreation events, and
travel-related services.
(3)
Principles of Hospitality and Tourism introduces students to an industry that
encompasses lodging, travel and tourism, recreation, amusements, attractions,
and food/beverage operations. Students learn knowledge and skills focusing on
communication, time management, and customer service that meet industry
standards. Students will explore the history of the hospitality and tourism
industry and examine characteristics needed for success in that
industry.
(4) Students are
encouraged to participate in extended learning experiences such as career and
technical student organizations and other leadership or extracurricular
organizations.
(5) Statements that
contain the word "including" reference content that must be mastered, while
those containing the phrase "such as" are intended as possible illustrative
examples.
(c) Knowledge and skills.
(1) The student demonstrates
professional standards/employability skills as required by business and
industry. The student is expected to:
(A)
write effectively using standard English and correct grammar;
(B) use a variety of credible
resources;
(C) recognize
appropriate professional documents used in the hospitality and tourism
industry;
(D) calculate accurate
measurements, numerical concepts such as percentages, and estimations;
and
(E) understand how scientific
principles are used in the hospitality and tourism industry.
(2) The student uses verbal and
nonverbal communication to provide a positive experience for guests and
employees. The student is expected to:
(A)
develop and execute formal and informal presentations; and
(B) practice customer service
skills.
(3) The student
understands that personal success depends on personal effort. The student is
expected to:
(A) demonstrate
self-responsibility and self-management;
(B) explain the characteristics of personal
values, ethics, and fundamental principles;
(C) display positive attitudes and good work
habits;
(D) develop strategies for
achieving accuracy; and
(E) develop
organizational skills.
(4) The student develops an understanding of
time management, decision making, and prioritization. The student is expected
to:
(A) identify and apply effective practices
for managing time;
(B) analyze the
benefits of balancing career and home life;
(C) learn and apply steps in the
decision-making process; and
(D)
work independently.
(5)
The student researches, analyzes, and explores lifestyle and career goals. The
student is expected to:
(A) prioritize career
goals and ways to achieve those goals in the hospitality and tourism
industry;
(B) compare and contrast
education or training and certifications needed for careers in the hospitality
and tourism industry;
(C) examine
related community service opportunities; and
(D) describe the components and importance of
a career portfolio.
(6)
The student uses technology to gather information. The student is expected to:
(A) understand the need for computer
applications to perform workplace tasks;
(B) recognize that types of computerized
systems are used to manage operations and guest services in the hospitality and
tourism industry; and
(C) discuss
why computerized systems are used in operations and guest services in the
hospitality and tourism industry.
(7) The student demonstrates leadership,
citizenship, and teamwork skills required for success. The student is expected
to:
(A) develop team-building
skills;
(B) develop decision-making
and problem-solving skills;
(C)
conduct and participate in effective meetings;
(D) identify leadership and teamwork
qualities that create a pleasant working atmosphere; and
(E) identify community service activities
related to the hospitality and tourism industry.
(8) The student explains how resources
(employees, guests, and property) are managed to minimize losses or liabilities
in the hospitality and tourism industry. The student is expected to:
(A) identify and explain job safety and
security practices;
(B) recognize
and implement the basics of sanitation;
(C) understand and demonstrate procedures for
cleaning, sanitizing, and storing equipment and tools; and
(D) determine how environmental issues and
trends affect the hospitality and tourism industry.
(9) The student explores the history of the
hospitality and tourism industry. The student is expected to:
(A) examine the varied operations required
within the hospitality and tourism industry;
(B) understand the job qualifications for
various careers in the hospitality and tourism industry; and
(C) differentiate amongst lodging, travel and
tourism, recreation amusements, attractions and resorts, and food and beverage
service.
(10) The student
demonstrates research skills applicable to the hospitality and tourism
industry. The student is expected to:
(A)
develop technical vocabulary of the hospitality and tourism industry;
(B) design a customized product for the
hospitality and tourism industry; and
(C) identify local and regional trends and
issues in the hospitality and tourism industry.
(11) The student understands the importance
of customer service. The student is expected to:
(A) determine ways to provide quality
customer service;
(B) analyze how
guests are affected by employee attitude, appearance, and actions;
and
(C) examine different types of
service across the industry.
Disclaimer: These regulations may not be the most recent version. Texas may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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