Texas Administrative Code
Title 19 - EDUCATION
Part 1 - TEXAS HIGHER EDUCATION COORDINATING BOARD
Chapter 1 - AGENCY ADMINISTRATION
Subchapter E - STUDENT COMPLAINT PROCEDURE
Section 1.112 - Institution's Obligation to Provide Information Concerning the Complaint Procedure
Universal Citation: 19 TX Admin Code ยง 1.112
Current through Reg. 49, No. 38; September 20, 2024
(a) Each institution shall post information regarding the complaint procedure outlined in this subchapter on its website. Such information shall:
(1) contain, at a minimum, contact
information for filing student complaints with the Agency, a description of the
complaint procedure outlined in this subchapter, and the Uniform Resource
Locator (URL) for this subchapter on the Texas Secretary of State's
website;
(2) be accessible from the
institution's Internet website home page by use of not more than three
links;
(3) be searchable by
keywords and phrases;
(4) be
accessible to the public without requiring registration or use of a user name,
a password, or another user identification; and
(5) be updated as soon as practicable if the
information changes.
(b) Each institution shall also provide each individual student of that institution with written information regarding the complaint procedure outlined in this subchapter at the beginning of each academic year, such as in the school's catalog. Such information shall contain, at a minimum, contact information for filing student complaints with the Agency and a description of the complaint procedure outlined in this subchapter.
Disclaimer: These regulations may not be the most recent version. Texas may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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