Texas Administrative Code
Title 16 - ECONOMIC REGULATION
Part 2 - PUBLIC UTILITY COMMISSION OF TEXAS
Chapter 26 - SUBSTANTIVE RULES APPLICABLE TO TELECOMMUNICATIONS SERVICE PROVIDERS
Subchapter B - CUSTOMER SERVICE AND PROTECTION
- Section 26.21 - General Provisions of Customer Service and Protection Rules
- Section 26.22 - Request for Service
- Section 26.23 - Refusal of Service
- Section 26.24 - Credit Requirements and Deposits
- Section 26.25 - Issuance and Format of Bills
- Section 26.26 - Foreign Language Requirements
- Section 26.27 - Bill Payment and Adjustments
- Section 26.28 - Suspension or Disconnection of Service
- Section 26.29 - Prepaid Local Telephone Service (PLTS)
- Section 26.30 - Complaints
- Section 26.31 - Disclosures to Applicants and Customers
- Section 26.32 - Protection Against Unauthorized Billing Charges ("Cramming")
- Section 26.33 - Prompt Payment Act
- Section 26.34 - Telephone Prepaid Calling Services
- Section 26.37 - Texas No-Call List
Disclaimer: These regulations may not be the most recent version. Texas may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
This site is protected by reCAPTCHA and the Google
Privacy Policy and
Terms of Service apply.
