Texas Administrative Code
Title 16 - ECONOMIC REGULATION
Part 2 - PUBLIC UTILITY COMMISSION OF TEXAS
Chapter 25 - SUBSTANTIVE RULES APPLICABLE TO ELECTRIC SERVICE PROVIDERS
Subchapter R - CUSTOMER PROTECTION RULES FOR RETAIL ELECTRIC SERVICE PROVIDERS
Section 25.488 - Procedures for a Premise with No Service Agreement
Universal Citation: 16 TX Admin Code § 25.488
Current through Reg. 50, No. 13; March 28, 2025
(a) Applicability. This section applies to all retail electric providers (REPs).
(b) Service to premise with no service agreement. If a REP finds that a current occupant at a premise for which the provider is shown as the REP of record in the ERCOT or TDU system is not the customer with whom the REP currently has a service agreement for retail electric service or the occupant is a customer whose prior service agreement has expired or is no longer in effect:
(1)
the REP may establish service with the occupant. The REP shall obtain
verification of the occupant's authorization to establish service with the REP
consistent with the requirements of §
25.474 of this title (relating to
Selection or Change of Retail Electric Provider); or
(2) the REP with disconnection authority may
issue a disconnection notice to the current occupant. The notice shall contain
the following:
(A) The date the disconnection
will occur, provided that the date shall not be sooner than ten days from the
date the notice is issued;
(B) What
actions the occupant must take if that occupant believes the notice is in error
or desires to establish service with the REP; and
(C) A statement that informs the occupant of
the right to obtain service from another licensed REP and that information
about other REPs can be obtained from the commission.
Disclaimer: These regulations may not be the most recent version. Texas may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
This site is protected by reCAPTCHA and the Google
Privacy Policy and
Terms of Service apply.
