Current through Reg. 50, No. 13; March 28, 2025
(a) Purpose. This
section implements Texas Utilities Code §
184.014.
(b) Definitions. The following words and
terms, when used in this section, shall have the following meanings, unless the
context clearly indicates otherwise.
(1)
Apartment house--One or more buildings containing more than five dwelling
units, each of which is rented primarily for non-transient use with rent paid
at intervals of one week or longer. The term includes a rented or
owner-occupied residential condominium.
(2) Dwelling unit--One or more rooms suitable
for occupancy as a residence and that contain kitchen and bathroom facilities,
or a mobile home in a mobile home park.
(3) Master meter--A meter used to measure,
for billing purposes, all electric usage of an apartment house or mobile home
park, including common areas, common facilities, and dwelling units.
(4) Month or monthly--The period between any
two consecutive meter readings by the utility, either actual or estimated, at
approximately 30-day intervals.
(5)
Owner--Any owner, operator, or manager of any apartment house or mobile home
park engaged in electric submetering.
(6) Electric submetering--Individual dwelling
unit metering of electric service performed by the owner.
(c) Records and reports.
(1) The owner shall maintain and make
available for inspection by the tenant the following records:
(A) the billing from the utility or retail
electric provider to the apartment owner for the current month and the 12
preceding months;
(B) the
calculation of the average cost per billing unit, i.e., kilowatt-hour for the
current month and the 12 preceding months;
(C) all submeter readings and tenant billings
for the current month and the 12 preceding months;
(D) all submeter test results for the current
month and the 12 preceding months.
(2) Records shall be made available at the
resident manager's office during reasonable business hours or, if there is no
resident manager, at the dwelling unit of the tenant at the convenience of both
the apartment owner and tenant.
(3)
All records shall be made available to the commission upon request.
(d) Billing. All rental agreements
between the owner and the tenants shall clearly state that the dwelling unit is
submetered, that the bills will be issued thereon, that electrical consumption
charges for all common areas and common facilities will be the responsibility
of the owner and not of the tenant, and that any disputes relating to the
computation of the tenant's bill and the accuracy of the submetering device
will be between the tenant and the owner. Each owner shall provide a tenant, at
the time the lease is signed, a copy of this section or a narrative summary as
approved by the commission to assure that the tenant is informed of his rights
and the owner's responsibilities under this section.
(1) Rendering and form of bill.
(A) Bills shall be rendered for the same
billing period as that of the electric utility, generally monthly, unless
service is rendered for less than that period. Bills shall be rendered as
promptly as possible following the reading of the submeters. The submeters
shall be read within three days of the scheduled reading date of the electric
utility's master meter.
(B) The
billing unit shall be that used by the electric utility in its billing to the
owner.
(C) The owner shall be
responsible for determining that the energy billed to any dwelling unit shall
be only for that submetered and consumed within that unit.
(D) Submetered billings shall not be included
as part of the rental payment or as part of billings for any other service to
the tenant. A separate billing must be issued or, if issued on a multi-item
bill, submetered billing information must be separate and distinct from any
other charges on the bill and conform to information required in subparagraph
(H) of this paragraph. The submetered bill must clearly state "submetered
electricity."
(E) The bill shall
reflect only submetered usage. Utility consumption at all common facilities
will be the responsibility of the owner and not of the tenant. Allocation of
central systems for air conditioning, heating and hot water is not prohibited
by this section as set forth in §
25.141 of this title (relating to
Central System or Non-submetered Master Metered Utilities).
(F) The owner shall not impose any extra
charges on the tenant over and above those charges which are billed by the
retail electric provider or utility to the owner. The bill may not include a
deposit, late penalty, reconnect charge, or any other charges unless otherwise
provided for by these sections.
(i) A
one-time penalty not to exceed 5.0% may be made on delinquent accounts. If the
penalty is applied, the bill shall indicate the amount due if paid by the due
date and the amount due if the late penalty is incurred. No late penalty may be
applied unless agreed to by the tenant in a written lease which states the
exact dollar or percentage amount of the late penalty.
(ii) In a mobile home park a reconnect fee
may be applied for a mobile home not leased by the mobile home park owner if
service to the pad site tenant is disconnected for non-payment of submetered
bills in accordance with subsection (e)(1) of this section. Such reconnect fee
shall be calculated based on the average actual cost to the owner for the
expenses associated with the reconnection, but under no circumstances shall
exceed $10. No reconnect charge may be applied unless agreed to by the tenant
in a written lease which states the exact dollar amount of such reconnect
charge.
(G) The tenant's
submeter bills shall be calculated in the following manner: after the electric
bill is received from the utility or retail electric provider, the owner shall
divide the net total charges for electrical consumption, plus applicable tax,
by the total number of kilowatt-hours to obtain an average cost per
kilowatt-hour. The average kilowatt-hour cost shall then be multiplied by each
tenant's kilowatt-hour consumption to obtain the charge to the tenant. The
computation of the average cost per kilowatt-hour shall not include any
penalties charged by the utility or the retail electric provider to the owner
for disconnect, reconnect, late payment, or other similar service
charges.
(H) The tenant's electric
submeter bill shall show all of the following information:
(i) the date and reading of the submeter at
the beginning and at the end of the period for which the bill is
rendered;
(ii) the number of
billing units metered;
(iii) the
computed rate per billing unit;
(iv) the total amount due for electricity
used;
(v) a clear and unambiguous
statement that the bill is not from the utility or retail electric provider,
which shall be named in the statement;
(vi) the name and address of the tenant to
whom the bill is applicable;
(vii)
the name of the firm rendering the submetering bill and the name or title,
address, and telephone number of the person or persons to be contacted in case
of a billing dispute;
(viii) the
date by which the tenant must pay the bill; and
(ix) the name, address, and telephone number
of the party to whom payment is to be made.
(2) Due date. The due date of the bill shall
not be less than seven days after issuance. A bill for submetered service is
delinquent if not received by the party indicated on the bill by the due date.
The postmark date, if any, on the envelope of the bill or on the bill itself
shall constitute proof of the date of issuance. An issuance date on the bill
shall constitute proof of the date of issuance if there is no postmark on the
envelope or bill. If the due date falls on a holiday or weekend, the due date
for payment purposes shall be the next work day after the due date.
(3) Disputed bills. In the event of a dispute
between the tenant and the owner regarding any bill, the owner shall promptly
make an investigation as shall be required by the particular case, and report
the results to the tenant. The investigation and report shall be completed
within 30 days from the date the tenant notified the owner of the
dispute.
(4) Tenant access to
records. The tenants of any dwelling unit whose electrical consumption is
submetered shall be allowed by the owner to review and copy the master billing
for the current month's billing period and for the 12 preceding months, and all
submeter readings of the entire apartment house or mobile home park for the
current month and for the 12 preceding months.
(5) Estimated bills. Estimated bills shall
not be rendered unless the meter has been tampered with or is out of order, and
shall be distinctly marked "estimated bill".
(6) Overbilling and underbilling. If
submetered billings are found to be in error, the owner shall calculate a
billing adjustment. If the tenant is due a refund, an adjustment shall be made
for the entire period of the overcharges. If the tenant was undercharged, the
owner may backbill the tenant for the amount which was underbilled. The
backbilling is not to exceed six months unless the owner can produce records to
identify and justify the additional amount of backbilling. If the underbilling
is $50 or more, the owner shall offer to the tenant a deferred payment plan
option, for the same length of time as that of the underbilling. However, in a
mobile home park, the mobile home park owner may not disconnect electric
service to a mobile home not leased by the mobile home park owner if the pad
site tenant fails to pay charges arising from an underbilling more than six
months prior to the date the tenant was initially notified of the amount of the
undercharges and the total additional amount due. Furthermore, adjustments for
usage by a previous tenant may not be backbilled to the current
tenant.
(7) Level and average
payment plans. An owner may offer a level payment plan or average payment plan
consistent with this paragraph.
(A) The
payment plan may be one of the following methods:
(i) A level payment plan allowing eligible
tenants to pay on a monthly basis a fixed billing rate of one-twelfth of that
tenant's estimated annual consumption at the appropriate rates, with provisions
for quarterly adjustments as may be determined based on actual usage.
(ii) An average payment plan allowing tenants
to pay on a monthly basis one-twelfth of the sum of that tenant's current
month's consumption plus the previous 11 month's consumption (or an estimate
thereof, for a new customer) at the appropriate customer class rates, plus a
portion of any unbilled balance. Provisions for annual adjustments as may be
determined based on actual usage shall be provided. If at the end of a year the
owner determines that he has collected an amount different than he has been
charged by the utility or retail electric provider, the owner must refund any
overcollection and may surcharge any undercollection over the next
year.
(B) Under either
of the plans outlined in subparagraph (A) of this paragraph the owner is
prohibited from charging the tenant any interest that may accrue. Any seasonal
overcharges or undercharges will be carried by the owner of the
complex.
(C) A mobile home park
owner may disconnect service to a mobile home not leased by the mobile home
park owner, pursuant to subsection (e) of this section, if the pad site tenant
does not fulfill the terms of a level payment plan or an average payment
plan.
(D) The owner may collect a
deposit from all tenants entering into level payment plans or average payment
plans; the deposit will not exceed an amount equivalent to one-sixth of the
estimated annual billing. Notwithstanding any other provision in these
sections, the owner may retain said deposit for the duration of the level or
average payment plan; however, the owner shall pay interest on the deposit as
is provided in §
25.24 of this title (relating to
Credit Requirements and Deposits).
(e) Discontinuance of electric service.
(1) Application. This subsection applies only
to mobile homes in a mobile home park that are not leased by the mobile home
park owner. Disconnection of any other dwelling unit by the owner is governed
by Texas Property Code §
92.008(b).
(2) Disconnection for delinquent bills.
(A) Electric service may be disconnected only
for nonpayment of electric bills. A pad site tenant's electric service may be
disconnected if a bill has not been paid within 12 days from the date of
issuance and proper notice has been given. Proper notice shall consist of a
separate mailing or hand delivery at least five days prior to a stated date of
disconnection, with the words "termination notice" or similar language
prominently displayed on the notice. The notice shall include the office or
street address where a tenant can go during normal working hours to make
arrangements for payment of the bill and for reconnection of service.
(B) Under these provisions, a pad site
tenant's electric service may be discontinued only for nonpayment of electric
service.
(3)
Disconnection on holidays or weekends. Unless a dangerous condition exists, or
unless the pad site tenant requests disconnection, electric service shall not
be disconnected on a day, or on a day immediately preceding a day, when
personnel of the mobile home park are not available for the purpose of making
collections and reconnecting electric service.
(4) Disconnection under special
circumstances.
(A) Disconnection of ill and
disabled. A mobile home park owner shall not disconnect electric service to a
pad site tenant when that tenant establishes that disconnection of electric
service will cause some person residing at the tenant's mobile home to become
seriously ill or more seriously ill;
(i) Each
time a pad site tenant seeks to avoid disconnection of electric service under
this subparagraph, the tenant must accomplish all of the following by the
stated date of disconnection:
(I) have the
person's attending physician (for purposes of this subsection, the term
"physician" shall mean any public health official, including medical doctors,
doctors of osteopathy, nurse practitioners, registered nurses, and any other
similar public health official) call or contact the mobile home park owner by
the stated date of disconnection;
(II) have the person's attending physician
submit a written statement to the mobile home park owner; and
(III) enter into a deferred payment
plan.
(ii) The
prohibition against electric service termination provided by this subparagraph
shall last 63 days from the issuance of the electric bill or a shorter period
agreed upon by the mobile home park owner and the customer or
physician.
(B)
Disconnection of energy assistance clients. A mobile home park owner shall not
disconnect electric service to a pad site tenant for a billing period in which
the mobile home park owner receives a pledge, letter of intent, purchase order,
or other notification that the energy assistance provider is forwarding
sufficient payment to continue service; and
(C) Disconnection during extreme weather. A
mobile home park owner shall not disconnect electric service to a pad site
tenant on a day when:
(i) the previous day's
highest temperature did not exceed 32 degrees Fahrenheit, and the temperature
is predicted to remain at or below that level for the next 24 hours, according
to the nearest National Weather Service (NWS) reports; or
(ii) the NWS issues a heat advisory for any
county in which the mobile home park is located, or when such advisory has been
issued on any one of the preceding two calendar days.
(f) Submeters.
(1) Submeter requirements.
(A) Use of submeter. All electrical energy
sold by an owner shall be charged for by meter measurements.
(B) Installation by owner. Unless otherwise
authorized by the commission, each owner shall be responsible for providing,
installing, and maintaining all submeters necessary for the measurement of
electrical energy to its tenants.
(2) Submeter records. Each owner shall keep
the following records:
(A) Submeter equipment
record. Each owner shall keep a record of all of its submeters, showing the
tenant's address and date of the last test.
(B) Records of submeter tests. All submeter
tests shall be properly referenced to the submeter record provided in this
section. The record of each test made shall show the identifying number of the
submeter, the standard meter and other measuring devices used, the date and
kind of test made, by whom made, the error (or percentage of accuracy), and
sufficient data to permit verification of all calculations.
(3) Submeter unit indication. Each
meter shall indicate clearly the kilowatt-hours consumed by the
tenant.
(4) Submeter tests on
request of tenant. Each owner shall, upon the request of a tenant, and if the
tenant so desires, in the tenant's or the tenant's authorized representative's
presence, make a test of the accuracy of the tenant's submeter. The test shall
be made during reasonable business hours at a time convenient to the tenant
desiring to observe the test. If the submeter tests within the accuracy
standards for self-contained watt-hour meters as established by the latest
edition of American National Standards Institute, Incorporated, (ANSI),
Standard C12 (American National Code for Electricity Metering), a charge of up
to $15 may be charged the tenant for making the test. However, if the submeter
has not been tested within a period of one year, or if the submeter's accuracy
is not within the appropriate accuracy standards, no charge shall be made to
the tenant for making the test. Following completion of any requested test, the
owner shall promptly advise the tenant of the results of the test.
(5) Bill adjustment due to submeter error. If
any submeter is found not to be within the accuracy standards in subsection
(f)(4) of this section proper correction shall be made of previous readings. An
adjusted bill shall be rendered in accordance with subsection (d)(6) of this
section. If a submeter is found not to register for any period, unless bypassed
or tampered with, the owner may make a charge for units used, but not metered,
for a period not to exceed one month based on amounts used under similar
conditions during periods preceding or subsequent thereto, or during the
corresponding period in previous years.
(6) Bill adjustment due to conversion. If,
during the 90-day period preceding the installation of meters or submeters, an
owner increases rental rates, and such increase is attributable to increased
costs of electric service, then such owner shall immediately reduce the rental
rate by the amount of such increase and shall refund all of the increase that
has previously been collected within the 90-day period.
(7) Location of submeters. Submeters, service
switches, or cut-off valves in conjunction with the submeters shall be
installed in accordance with the latest edition of ANSI, Standard C12, and will
be readily accessible for reading, testing, and inspection, with minimum
interference and inconvenience to the tenant.
(8) Submeter testing facilities and
equipment.
(A) Qualified expert. Each owner
engaged in electric submetering shall engage an independent qualified expert to
provide such instruments and other equipment and facilities as may be necessary
to make the submeter tests required by this section. Such equipment and
facilities shall generally conform to the ANSI, Standard C12, unless otherwise
prescribed by the commission, and shall be available at all reasonable times
for the inspection by its authorized representatives.
(B) Portable standards. Each owner engaged in
electrical submetering shall, unless specifically excused by the commission,
provide or utilize a testing firm which provides portable test instruments as
necessary for testing billing submeters.
(C) Reference standards. Each owner shall
provide or have access to suitable indicating instruments as reference
standards for insuring the accuracy of shop and portable instruments used for
testing billing submeters.
(D)
Testing of reference standards. All reference standards shall be submitted once
each year or on a scheduled basis approved by the commission to a standardizing
laboratory of recognized standing, for the purpose of testing and
adjustment.
(E) Calibration of test
equipment. All shop and portable instruments used for testing billing submeters
shall be calibrated by comparing them with a reference standard at least every
120 days during the time such test instruments are being regularly used. Test
equipment shall at all times be accompanied by a certified calibration card
signed by the proper authority, giving the date when it was last certified and
adjusted. Records of certifications and calibrations shall be kept on file in
the office of the owner.
(9) Accuracy requirements for submeters.
(A) Limits. No submeter that exceeds the test
calibration limits for self-contained watt-hour meters as set by the ANSI,
Standard C12, shall be placed in service or left in service. All electrical
current transformers, potential transformers, or other such devices used in
conjunction with an electric submeter shall be considered part of the submeter
and must also meet test calibration and phase angle limits set by the ANSI
Standard C12 and the ANSI Standard C57.13 for revenue billing. A nameplate
shall be attached to each transformer and shall include or refer to calibration
and phase angle data and other information required by the ANSI Standard C12
and the ANSI Standard C57.13 for revenue billing. Whenever on installation,
periodic, or other tests, an electric submeter or transformer is found to
exceed these limits, it shall be adjusted, repaired, or replaced.
(B) Adjustments. Submeters shall be adjusted
as closely as possible to the condition of zero error. The tolerances are
specified only to allow for necessary variations.
(10) Submeter tests prior to installation. No
submeter shall be placed in service unless its accuracy has been established.
If any submeter is removed from actual service and replaced by another submeter
for any purpose whatsoever, it shall be properly tested and adjusted before
being placed in service again.
(11)
Testing of electric submeters in service. Standard electromechanical single
stator watt-hour meters with permanent braking magnets shall be tested in
accordance with the ANSI Standard C12 for periodic, variable interval, or
statistical sampling testing programs. All other types of submeters shall be
tested at least annually unless specified otherwise by the
commission.
(12) Restriction.
Unless otherwise provided by the commission, no dwelling unit in an apartment
house or mobile home park may be submetered unless all dwelling units are
submetered.
(13) Same type meters
required. All submeters which are served by the same master meter shall be of
the same type, such as induction or electronic.