Texas Administrative Code
Title 16 - ECONOMIC REGULATION
Part 2 - PUBLIC UTILITY COMMISSION OF TEXAS
Chapter 25 - SUBSTANTIVE RULES APPLICABLE TO ELECTRIC SERVICE PROVIDERS
Subchapter B - CUSTOMER SERVICE AND PROTECTION
- Section 25.21 - General Provisions of Customer Service and Protection Rules
- Section 25.22 - Request for Service
- Section 25.23 - Refusal of Service
- Section 25.24 - Credit Requirements and Deposits
- Section 25.25 - Issuance and Format of Bills
- Section 25.26 - Spanish Language Requirements
- Section 25.27 - Retail Electric Service Switchovers
- Section 25.28 - Bill Payment and Adjustments
- Section 25.29 - Disconnection of Service
- Section 25.30 - Complaints
- Section 25.31 - Information to Applicants and Customers
- Section 25.33 - Prompt Payment Act
- Section 25.41 - Price to Beat
- Section 25.43 - Provider of Last Resort (POLR)
- Section 25.44 - Privacy of Advanced Metering System Information
- Section 25.45 - Low-Income List Administrator
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