Texas Administrative Code
Title 16 - ECONOMIC REGULATION
Part 1 - RAILROAD COMMISSION OF TEXAS
Chapter 8 - PIPELINE SAFETY REGULATIONS
Subchapter C - REQUIREMENTS FOR NATURAL GAS PIPELINES ONLY
Section 8.240 - Discontinuance of Service
Universal Citation: 16 TX Admin Code ยง 8.240
Current through Reg. 49, No. 12; March 22, 2024
(a) Within 30 calendar days following notification from a customer to discontinue gas service at that customer's service location, each operator shall take one of the three steps specified in 49 CFR § 192.727<subdiv>(d)</subdiv> unless the operator receives notice within such 30 calendar day time period that service is to be continued at that service location to another customer or an owner or manager of the service location.
(1) An extension is granted if the customer
account is placed in a soft-close program, which means the operator will close
a customer's gas service account, provide the customer with an accurate closing
bill, but leave the gas on for the next tenant. A soft-close program may be
applied to accounts serving single family residential or individually metered
apartment buildings.
(2) Accounts
that are in a soft-close status shall have an automatic gas turn-off order
executed if:
(A) the meter registers 50 CCF
(5 MCF) or more from the documented soft-close reading; or
(B) after 90 days from the customer's
notification to discontinue gas service.
(b) Each operator shall have a written procedure in its operations and maintenance manual for service discontinuance that includes the requirements of this rule.
Disclaimer: These regulations may not be the most recent version. Texas may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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