Texas Administrative Code
Title 1 - ADMINISTRATION
Part 15 - TEXAS HEALTH AND HUMAN SERVICES COMMISSION
Chapter 375 - REFUGEE CASH ASSISTANCE AND MEDICAL ASSISTANCE PROGRAMS
Subchapter D - REFUGEE CASH ASSISTANCE PARTICIPANT REQUIREMENTS
Section 375.417 - If a Refugee Cash Assistance (RCA) contractor denies, terminates, or reduces benefits, how may an applicant or participant appeal the decision?

(1) The participant has the right to appeal to the Texas Department of Human Services (DHS), at which time a hearing will take place. The request for a hearing must be made within 10 days of the contractor's decision. Final administrative action must be taken within 60 days of the date of request for the hearing.

(2) An applicant or participant may follow the internal appeal procedures of the contractor.

(3) An applicant or participant may have the appeal forwarded to a statewide review board comprised of representatives from refugee service providers. The request for review by the review board must be made within four days of the contractor's decision. The review board must begin reviewing the request within 10 days of the contractor's decision. The review process may not exceed 30 days from the date of the contractor's decision.