Texas Administrative Code
Title 1 - ADMINISTRATION
Part 15 - TEXAS HEALTH AND HUMAN SERVICES COMMISSION
Chapter 372 - TEMPORARY ASSISTANCE FOR NEEDY FAMILIES AND SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAMS
Subchapter G - RETAILER REQUIREMENTS
Section 372.1715 - Appeal of Transaction Dispute Resolution
Universal Citation: 1 TX Admin Code ยง 372.1715
Current through Reg. 49, No. 38; September 20, 2024
(a) If a retailer or third-party processor disagrees with the resolution of a transaction dispute, the retailer or third-party processor:
(1) must first file a
complaint in writing with the retailer management EBT contractor; and
(2) may send a written request for an
informal review within 15 days after the official notice of action from the
retailer management EBT contractor to the Texas Health and Human Services
Commission, Lone Star Business Services, Electronic Benefit Transfer, P.O. Box
12688, Mail Code 2033, Austin, Texas 78751.
(b) If a retailer or third-party processor is dissatisfied with the results of an informal review, the retailer or third-party processor may send a written request for an administrative hearing to the Texas Health and Human Services Commission, Hearings Department, P.O. Box 149030, Mail Code W-613, Austin, Texas, 78714-9030. The administrative hearing is held in accordance with Chapter 357, Subchapter I of this title (relating to Hearings Under the Administrative Procedure Act).
Disclaimer: These regulations may not be the most recent version. Texas may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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