Texas Administrative Code
Title 1 - ADMINISTRATION
Part 15 - TEXAS HEALTH AND HUMAN SERVICES COMMISSION
Chapter 372 - TEMPORARY ASSISTANCE FOR NEEDY FAMILIES AND SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAMS
Subchapter F - BENEFITS
Division 1 - BENEFITS IN GENERAL
Section 372.1518 - Reporting and Replacing a Lost or Stolen EBT Card
Universal Citation: 1 TX Admin Code ยง 372.1518
Current through Reg. 49, No. 38; September 20, 2024
(a) TANF and SNAP cardholders are responsible for protecting their EBT cards and personal identification numbers (PIN).
(b) Cardholders must contact the Texas EBT call center's toll-free number to report a lost or stolen card or compromised PIN.
(1) The call center EBT
contractor immediately places a hold on the card access.
(2) The Texas Health and Human Services
Commission applies the requirements of
RSA
274.12(f)(5) to
both TANF and SNAP accounts.
(c) A cardholder initiates replacement of the EBT card or PIN.
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