Texas Administrative Code
Title 1 - ADMINISTRATION
Part 15 - TEXAS HEALTH AND HUMAN SERVICES COMMISSION
Chapter 372 - TEMPORARY ASSISTANCE FOR NEEDY FAMILIES AND SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAMS
Subchapter D - APPLICATION PROCESS
Division 2 - INTERVIEW
Section 372.951 - Interview Requirements
Universal Citation: 1 TX Admin Code ยง 372.951
Current through Reg. 49, No. 38; September 20, 2024
(a) Except as noted in § RSA 372.654 of this chapter (relating to SNAP-CAP Certification Process), the Texas Health and Human Services Commission (HHSC) requires an interview to determine eligibility for:
(1) TANF and SNAP applicants;
(2) TANF recipients at the periodic
eligibility review; and
(3) SNAP
recipients at recertification.
(b) HHSC conducts the interview with applicants and recipients face-to-face if:
(1) the applicant or recipient requests a
face-to-face interview;
(2) a
member of the household is currently disqualified from TANF or SNAP because of
an intentional program violation, unless the household proves to HHSC's
satisfaction that the interview requirement is a hardship as described in
subsection (c)(2) of this section;
(3) HHSC is unable to reach the applicant or
recipient by telephone.
(c) Unless the applicant or recipient requests a face-to-face interview, HHSC conducts the interview with the applicant or recipient by telephone if the household provides HHSC a contact telephone number and:
(1) all adult members
of the household are elderly or disabled and have no earned income;
(2) a hardship as determined by HHSC (such as
illness, prolonged severe weather, transportation difficulties, or conflict
with a work or training schedule) prevents a face-to-face interview in the
office;
(3) the applicant resides
in a shelter for battered women and would be in danger if she left the center;
or
(4) HHSC chooses to conduct the
interview by telephone.
Disclaimer: These regulations may not be the most recent version. Texas may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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