Texas Administrative Code
Title 1 - ADMINISTRATION
Part 12 - COMMISSION ON STATE EMERGENCY COMMUNICATIONS
Chapter 254 - REGIONAL POISON CONTROL CENTERS
Section 254.4 - Texas Poison Control Network Operations
Universal Citation: 1 TX Admin Code ยง 254.4
Current through Reg. 49, No. 38; September 20, 2024
(a) Purpose. This rule is intended to optimize the operations of the regional poison control centers (RPCCs) comprising the Texas Poison Control Network (TPCN). This rule authorizes RPCCs to provide services for regions served by other RPCCs in the state in order to maximize efficient use of resources and provide appropriate services in each region.
(b) TPCN Scheduling. To improve the efficiency of the TPCN, network-wide scheduling shall be implemented by the Commission. To establish network-wide scheduling, the Commission in collaboration with the TPCN will:
(1) analyze telecommunications data to
identify call volume trends to determine the necessary call-taking capacity for
the TPCN during specific times of any 24-hour period;
(2) determine appropriate staffing levels of
Specialists in Poison Information (SPI) for the TPCN, and ensure that SPI
staffing levels are aligned with demand for the TPCN during any 24-hour period;
and
(3) adopt a Commission Program
Policy Statement to:
(A) establish and
coordinate SPI staffing schedules for the TPCN; and
(B) establish standard operating procedures
for RPCCs related to network-wide scheduling and handling of calls for poison
control service.
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