Rules & Regulations of the State of Tennessee
Title 1220 - Tennessee Public Utility Commission
Subtitle 1220-04 - Division of Public Utilities
Chapter 1220-04-10 - Distributing Assistive Telecommunications Equipment to Qualified Individuals with Disabilities
Section 1220-04-10-.04 - PURCHASE AND DISTRIBUTION OF ASSISTIVE DEVICES

(1) The Commission will purchase assistive communication devices under a state contract.

(2) The TDAP Coordinator shall evaluate applications for assistive communication devices and shall award such equipment only to those applicants who meet the requisite requirements listed in this Chapter. Applicants who fail to qualify shall be notified by U.S. Registered Mail of the reasons for denial. Upon such notification, an applicant may request, in writing, directed to the Director of Consumer Services, an informal conference to reconsider the denial. If the proposed solution is not satisfactory to the applicant, the applicant may file a petition for review with the Commission in accordance with Chapter 1220-01-01.

(3) Assistive communication devices awarded to qualified applicants are available for their exclusive use as long as they meet the Minimum Eligibility Requirements listed in 1220-04-10-.03.

(4) The recipient must return the assistive communication devices if any of the following conditions occur:

(5) Equipment may be exchanged if a different device becomes necessary because of a change in access needs.

(6) Stolen or damaged equipment may be replaced. The applicant must provide copies of the appropriate documentation, such as fire department and/or police department reports.