Rules & Regulations of the State of Tennessee
Title 1220 - Tennessee Public Utility Commission
Subtitle 1220-04 - Division of Public Utilities
Chapter 1220-04-08 - Regulations for Local Telecommunications Providers
Section 1220-04-08-.13 - ENHANCED 911 SERVICE REQUIREMENTS AFTER DEREGULATION

Current through September 24, 2024

(1) The purpose of this rule chapter is to provide specific rules for Incumbent Local Telecommunications Service Providers and Competing Local Telecommunications Service Providers to ensure the continuation of reliable and affordable Enhanced 911 Emergency Service after deregulation occurs as provided for in T.C.A. § 7-86-101, et seq.

(2) For a period of four (4) years from June 6, 1995, the date of the Act, within each Emergency Communications District, the Incumbent Enhanced 911 Emergency Service Provider shall continue to offer Enhanced 911 service and shall:

(a) Provide an Enhanced 911 Tandem Central Office to:
1. Provide Enhanced 911 trunks to each Public Service Answering Point (PSAP).

2. Deliver Automatic Number Identification (ANI) with each 911 call.

3. Provide Selective Routing to route 911 calls to the proper PSAP.

(b) Provide Automatic ECD Routing.

(c) Provide a Data Management System (DMS) to provide Automatic Location Identification (ALI) with each Enhanced 911 call.

(d) Offer Interconnection Agreements to all other Incumbent Local Telecommunications Service Providers, Competing Local Telecommunications Service Providers and Shared Tenant Service Providers which will provide for:
1. The connection of dedicated 911 Centralized Automatic Message Accounting (CAMA) trunks to the Enhanced 911 Tandem Central office.

2. The acceptance of Automatic Number Identification (ANI) associated with the Enhanced 911 call.

3. The acceptance of the daily update of Automatic Location Identification (ALI) database information by the DMS.

4. The assurance of confidentiality in the use of the ALI data-base information so provided and a stipulation that such data-base will be restricted to providing emergency response to in-progress Enhanced 911 calls.

5. Fair and equitable agreements with the other Service Providers referenced above based on the Incumbent Enhanced 911 Service Provider billing the ECD for its portion of the Enhanced 911 service as provided for in the tariffs, and the other service providers billing the ECD for their portions of the Enhanced 911 service.

(e) Provide an Enhanced 911 trouble-reporting center for the reporting of all Enhanced 911 repair, maintenance, data-base and technical problems by an ECD and be responsible for determining and dispatching the trouble report to the appropriate Local Service Provider for correction.

(f) Maintain Enhanced Universal Emergency Number Service (E911) tariffs at the rate on file with the Authority consistent with price regulations and the requirements of the Telecommunications Reform Act of 1995.

(g) Bill, collect and remit the Enhanced 911 fees associated with its subscribers (including non-facilities based resellers) to the appropriate Emergency Communications District unless authorized by an Emergency Communications District to do otherwise on a customer specific basis; and to provide a mutually agreeable means of auditing the subscriber base by number and type by the Emergency Communications District auditor.

(3) All other Incumbent Local Telecommunications Service Providers, Competing Local Telecommunications Service Providers and Shared Tenant Service Providers providing basic local exchange telephone service or its equivalent shall enter into Interconnection Agreements with the Incumbent Enhanced 911 Emergency Service Provider to provide Emergency 911 Service and shall:

(a) Provide dedicated CAMA trunks to the Incumbent Enhanced 911 Service Providers designated demarcation point in the network.

(b) Provide Automatic Number Identification (ANI) of the 911 caller with each 911 call.

(c) Provide Automatic ECD Routing.

(d) Provide an initial download and daily down-loads of existing subscribers, new subscribers, changes to subscriber's information and the disconnection of existing subscribers to the Incumbent Enhanced 911 Service Providers DMS system.

(e) Bill, collect and remit the Enhanced 911 fees associated with its subscribers (including non-facilities based resellers) to the appropriate Emergency Communications District unless authorized by an Emergency Communications District to do otherwise on a customer specific basis; and to provide a mutually agreeable means of auditing the subscriber base by number and type by the Emergency Communications District auditor.

(f) Bill the ECD for its reasonable cost to provide E-911 Service to the District for its subscribers.

(4) After June 6, 1999, the incumbent Enhanced 911 Service Provider or the dominant Local Telecommunications Service Provider within an ECD territory shall be required to offer Enhanced 911 service as provided for in Paragraph (2) above to the ECD at a reasonable cost until such time as the Authority determines that an ECD has a minimum of two (2) or more Enhanced 911 Service Provider alternatives based on cost, service and support to choose Enhanced 911 service from within the ECD territory.

Authority: T.C.A. §§ 65-2-102, 65-3-105, 65-4-101, 65-4-104, 65-4-124, and 65-5-108.

Disclaimer: These regulations may not be the most recent version. Tennessee may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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