Rules & Regulations of the State of Tennessee
Title 1220 - Tennessee Public Utility Commission
Subtitle 1220-04 - Division of Public Utilities
Chapter 1220-04-05 - Regulations for Gas Companies
Section 1220-04-05-.36 - INTERRUPTIONS OF SERVICE

Current through September 24, 2024

(1) Each utility shall make reasonable efforts to avoid interruptions of service but when interruptions occur, service shall be reestablished within the shortest time practicable, consistent with safety.

(a) Each utility shall keep records of interruptions of service on its distribution system and shall make an analysis of the records for the purpose of determining steps to be taken to prevent recurrence of such interruptions. Such records should include the following information concerning the interruptions:
1. Cause.

2. Date and time.

3. Duration.

(b) Planned interruptions shall be made at a time that will not cause unreasonable inconvenience to customers and shall be preceded by adequate notice to those who will be affected.

(c) Each utility shall immediately notify the Authority by telephone or telegraph of any interruption to the service of a major portion of its distribution system.

Authority: T.C.A. § 65-2-102.

Disclaimer: These regulations may not be the most recent version. Tennessee may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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