Rules & Regulations of the State of Tennessee
Title 1220 - Tennessee Public Utility Commission
Subtitle 1220-04 - Division of Public Utilities
Chapter 1220-04-05 - Regulations for Gas Companies
Section 1220-04-05-.20 - CUSTOMER COMPLAINTS
Universal Citation: TN Comp Rules and Regs 1220-04-05-.20
Current through September 24, 2024
(1) Complaints concerning the charges, practices, facilities or service of the utility shall be investigated promptly and thoroughly. The utility shall keep such records of customer complaints as will enable it to review and analyze its procedures and actions. A report of incorrectly adjusted appliance shall be given prompt attention.
Authority: T.C.A. § 65-2-102.
Disclaimer: These regulations may not be the most recent version. Tennessee may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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