Rules & Regulations of the State of Tennessee
Title 1220 - Tennessee Public Utility Commission
Subtitle 1220-04 - Division of Public Utilities
Chapter 1220-04-05 - Regulations for Gas Companies
Section 1220-04-05-.14 - CUSTOMER DEPOSITS

Current through September 24, 2024

(1) Each utility may require from any customer or prospective customer a deposit intended to guarantee payment of bills for service.

(a) A deposit shall be at the option of the company not more in amount than the maximum estimated charge for service for two (2) consecutive billing periods or ninety (90) days, whichever is less, or as may reasonably be required by the utility in cases involving service for short periods or special occasions.

(b) Any interest rates on deposits will be approved by the Authority.

(c) Each utility shall keep records to show:
1. the name and address of each depositor;

2. the amount and date of the deposit;

3. each transaction concerning the deposit.

(d) Each utility shall issue a receipt of deposit to each customer from whom a deposit is received, and shall provide means whereby a depositor may establish his/her claim if his/her receipt is lost.

(e) The utility may retain the deposit as long as it feels it is necessary to insure payment of bills for service.

(f) A record of each unclaimed deposit must be maintained at least three (3) years, during which time the utility shall make a reasonable effort to return the deposit.

(g) Unclaimed deposits, together with accrued interest, shall be credited to an appropriate account.

Authority: T.C.A. § 65-2-102.

Disclaimer: These regulations may not be the most recent version. Tennessee may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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