Rules & Regulations of the State of Tennessee
Title 1220 - Tennessee Public Utility Commission
Subtitle 1220-04 - Division of Public Utilities
Chapter 1220-04-05 - Regulations for Gas Companies
Section 1220-04-05-.13 - CUSTOMER INFORMATION
Universal Citation: TN Comp Rules and Regs 1220-04-05-.13
Current through September 24, 2024
(1) Each utility shall:
(a) Maintain up-to-date maps, plans, or
records of its entire transmission and distribution systems, with such other
information as may be necessary to enable the utility to advise prospective
customers, and others entitled to the information, as to the facilities
available for serving any locality.
(b) Assist the customer or prospective
customer in selecting the most economical rate schedule.
(c) Notify customers affected by a change in
rates or schedule classification. In the case of a general rate change
affecting all classes of customers in a community, then notice in the press
shall satisfy this requirement.
(d)
Post a notice in a conspicuous place in each office of the utility where
applications for service are received, informing the public that copies of the
rate schedules and rules relating to the service of the utility, as filed with
the Authority, are available for inspection.
(e) Upon request, inform its customers as to
the method of reading meters.
(f)
Furnish such additional information as the customer may request.
Authority: T.C.A. § 65-2-102.
Disclaimer: These regulations may not be the most recent version. Tennessee may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
This site is protected by reCAPTCHA and the Google
Privacy Policy and
Terms of Service apply.
