Rules & Regulations of the State of Tennessee
Title 1220 - Tennessee Public Utility Commission
Subtitle 1220-04 - Division of Public Utilities
Chapter 1220-04-03 - Water Regulations
Section 1220-04-03-.13 - SERVICE CONNECTIONS

(a) The utility shall furnish and install at its own expense, for the purpose of connecting its distribution system to the customer's premises, the service pipe from its main to and including the curb stop at or adjacent to the customer's property line. All service lines shall include a curb stop, curb box, and meter, or an approved equal installation, or unless otherwise provided.

(b) The customer shall be responsible for furnishing and laying the necessary service pipe from the property line and shall keep the service line in good repair and in accordance with reasonable requirements of the utility as may be incorporated in its rules.

(c) The utility shall make a thorough inspection of customer's plumbing before making a service connection and shall not make a connection when plumbing is unsanitary or unsafe. Where adequate inspection is required by a city ordinance and made by an agency other than the utility, the utility may be relieved of making an inspection.

(a) Outside -Meters installed out of doors shall be readily accessible for maintenance and reading and so far as practicable the location should be mutually acceptable to the customer and the utility. The meter shall be installed so as to be unaffected by climatic conditions and reasonably secure from injury.

(b) Inside -Meters installed inside the customer's building shall be located as near as possible to the point where the service pipe enters the building and at a point reasonably secure from injury and readily accessible for reading and testing. In cases of multiple buildings such as two-family flats or apartment buildings the meter shall be located within the premises served or in a common location accessible to the customers and the utility.