Rules & Regulations of the State of Tennessee
Title 1220 - Tennessee Public Utility Commission
Subtitle 1220-04 - Division of Public Utilities
Chapter 1220-04-03 - Water Regulations
Section 1220-04-03-.05 - DATA TO BE FILED WITH THE AUTHORITY

Universal Citation: TN Comp Rules and Regs 1220-04-03-.05

Current through September 24, 2024

(1) The utility shall file with the Authority the following documents and information, and shall maintain such documents and information in a current status.

(a) A copy of the utility's tariff, which shall include, but not be limited to:
1. A copy of each schedule of rates for service, together with the applicable riders.

2. A copy of the utility's rules, or terms and conditions, describing the utility's policies and practices in rendering service. These rules shall include:
(i) The lists of the items which the utility furnishes, owns, and maintains on the customer's premises, such as water services, meters, and shut-off valves.

(ii) General statement of the utility's policy in making adjustments for wastage of water when such wastage occurs without the knowledge of the customer.

(iii) A statement indicating the minimum number of days allowed for payment of a customer's bill before service will be discontinued for non-payment.

(iv) The utility's extension plan as required in Rule 603.7.

(b) A copy of each special contract for service.

(c) A copy of each type of customer bill form.

(d) The name, title, address, and telephone number of the person who should be contacted in connection with:
1. general management duties;

2. customer relations (complaints);

3. engineering operations;

4. meter tests and repairs; and

5. emergencies during non-office hours.

(e) Conform with all applicable rules and regulations contained in Section 1 (General Public Utilities Rules Applicable to all Utilities).

Authority: T.C.A. § 65-2-102.

Disclaimer: These regulations may not be the most recent version. Tennessee may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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