Rules & Regulations of the State of Tennessee
Title 1220 - Tennessee Public Utility Commission
Subtitle 1220-04 - Division of Public Utilities
Chapter 1220-04-02 - Regulations for Telephone Companies
Section 1220-04-02-.37 - LOCAL DIAL SERVICE
Universal Citation: TN Comp Rules and Regs 1220-04-02-.37
Current through September 24, 2024
(1) Sufficient central office capacity and equipment shall be provided to meet the following requirements during the average busy season - busy hour.
(a) Dial tone within three (3) seconds on
ninety-eight percent (98%) of calls.
1.
Surveillance Level - Dial tone within three seconds on less than 97.4% of calls
on a continuing basis indicates a need for investigative or corrective
action.
(b) Completion
of ninety-seven percent (97%) of local dialed calls without encountering an
equipment busy condition(blockage).
1.
Surveillance Level - When the completion rate falls below ninety-two percent
(92%) on a continuing basis investigative or corrective action should be
initiated.
Authority: T.C.A. § 65-2-102.
Disclaimer: These regulations may not be the most recent version. Tennessee may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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