Rules & Regulations of the State of Tennessee
Title 1220 - Tennessee Public Utility Commission
Subtitle 1220-04 - Division of Public Utilities
Chapter 1220-04-02 - Regulations for Telephone Companies
Section 1220-04-02-.14 - HELD APPLICATIONS

(1) During the period of time that telephone utilities may not be able to supply initial telephone service to an applicant or upgrade a customer's existing service after the date applicant desires service, the telephone utility shall keep a record of applicants for each exchange. The telephone utility shall furnish the Authority with the total number of held orders of both initial and upgrade service on a quarterly basis. The Authority may at any time, direct the telephone utility to provide the names of applicants, dates of application and any other necessary information.