Rules & Regulations of the State of Tennessee
Title 0780 - Commerce and Insurance
Subtitle 0780-06 - Emergency Communications Board
Chapter 0780-06-02 - Dispatcher Training Regulations
Section 0780-06-02-.06 - TELECOMMUNICATOR CARDIOPULMONARY RESUSCITATION

Current through September 24, 2024

(1) Every emergency call taker or public safety dispatcher who receives an initial or transferred 911 call from the public in Tennessee shall have successfully completed a training course in emergency cardiovascular care guidelines for telecommunicator cardiopulmonary resuscitation (T-CPR) pursuant to T.C.A. § 7-86-205(a)(2).

(2) T-CPR training shall identify common barriers to assessing patient consciousness and breathing status during a call and provide strategies to overcome those barriers. Training shall define Out-of-Hospital Cardiac Arrest (OHCA), its signs and symptoms, and barriers to recognition. Training shall also ensure that telecommunicators can provide instructions for cardiac arrest victims via TTY/TDD and Next Generation 911 technologies, such as texting.

(3) Any hours of T-CPR training or course work may count towards satisfying the Minimum Training Requirements from Rule 0780-06-02-.03 or the Minimum Course of Study Requirements from Rule 0780-06-02-.04.

(4)

(a) Every emergency communications district (ECD) shall establish and administer an ongoing quality assurance program to measure and improve T-CPR adherence by each emergency call taker or public safety dispatcher in the ECD who receives an initial or transferred 911 call from the public in Tennessee. At a minimum, the program shall:
1. Verify that each emergency call taker or public safety dispatcher in the ECD who receives an initial or transferred 911 call at any point has successfully completed a T-CPR program;

2. Monitor emergency call taker and public safety dispatcher adherence to and performance of T-CPR training requirements;

3. Provide any corrective measures or actions taken to improve the provision of OHCA protocols and T-CPR instructions; and

4. Include defined metrics being used to assess quality assurance of T-CPR, such as:
(i) The total number of recognizable OHCAs;

(ii) The median time interval between 911 call connect and OHCA recognition; and

(iii) The median time interval between 911 call connect and the first telecommunicator directed compressions.

(b) By April 1 of each year, each ECD shall submit a copy of the current T-CPR quality assurance program and a report to the TECB on the results of the program from the previous calendar year.

Authority: T.C.A. §§ 7-86-205 and 7-86-306(a)(1).

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