Rules & Regulations of the State of Tennessee
Title 0780 - Commerce and Insurance
Subtitle 0780-01 - Insurance Division
Chapter 0780-01-82 - Rating Appeals Before the Commissioner
Section 0780-01-82-.05 - REQUEST TO REVIEW

Current through September 24, 2024

(1)

(a) Every insurer and rate service organization doing business in this state shall provide a process by which insureds may request the review of the application of the insurer's or rate service organization's rating system to that person's insurance coverage.

(b) At a minimum, each process required in Subparagraph (a) of this Paragraph shall contain the following:
1. The insurer or rate service organization shall have thirty (30) days, after receipt by the insurer or rate service organization of a written request to review, to consider the request to review and communicate its decision to the requesting party.

2. The insurer or rate service organization shall provide its decision on the merits of the request in writing to the requesting party and shall specify the reason for its decision.

(2) Every insurer shall provide to its insureds a copy of its process at the time of the initial issuance of the insurance policy. In the event an insurer changes its process, it shall notify its insureds no later than at the time of the next renewal.

Authority: T.C.A. §§56-5-309(b) and (d) and 56-5-314(c).

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