Rules & Regulations of the State of Tennessee
Title 0320 - Collection Service Board
Chapter 0320-05 - Standards of Practice
Section 0320-05-.04 - HARASSMENT OR ABUSE
Universal Citation: TN Comp Rules and Regs 0320-05-.04
Current through April 3, 2024
(1) A debt collector or collection service may not engage in any conduct the natural consequence of which is to harass, oppress, or abuse any person in connection with the collection of a debt. Without limiting the general application of this prohibition, the following conduct is a violation of this section:
(a) The use or threat of use of violence or
other criminal means to harm the physical person, reputation, or property of
any person.
(b) The use of obscene
or profane language or language the natural consequence of which is to abuse
the hearer or reader.
(c) The
publication of a list of consumers who allegedly refuse to pay debts, except to
a consumer reporting agency.
(d)
The advertisement for sale of any debt to coerce payment of the debt.
(e) Causing a telephone to ring or engaging
any person in telephone conversation repeatedly or continuously with intent to
annoy, abuse, or harass any person at the dialed number.
(f) Except as provided in section
0320-05-.02, the placement of telephone calls without meaningful disclosure of
the caller's identity.
Authority: T.C.A. § 62-20-104(g).
Disclaimer: These regulations may not be the most recent version. Tennessee may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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