South Dakota Administrative Rules
Title 20 - PUBLIC SAFETY
Article 20:10 - PUBLIC UTILITIES COMMISSION
Chapter 20:10:33 - Service standards for telecommunications companies
Section 20:10:33:29 - Standards applicable under normal operating conditions
The standards in this chapter establish the minimum acceptable quality of service under normal operating conditions. The standards do not establish a level of performance to be achieved during emergencies or catastrophes, nor do the standards apply to extraordinary or abnormal conditions of operation, such as those resulting from work stoppage or civil unrest. The standards do not include all criteria and the standards do not establish the most desirable service level for any basic element. If a specific element is not covered, the telecommunications company must meet generally accepted industry standards for that element.
General Authority: SDCL 49-31-77, 49-31-85.
Law Implemented: SDCL 49-31-3, 49-31-77, 49-31-85.