South Dakota Administrative Rules
Title 20 - PUBLIC SAFETY
Article 20:10 - PUBLIC UTILITIES COMMISSION
Chapter 20:10:17 - Gas and electric customer billing rules
Section 20:10:17:09 - Adjustments to bills for other meter errors

Universal Citation: SD Admin Rules 20:10:17:09
Current through Register Vol. 50, page 114, March 25, 2024

If a customer has been overcharged or undercharged as a result of an incorrect reading of the meter, incorrect application of the rate schedule, incorrect connection of the meter, application of an incorrect multiplier or constant or other similar reason, the overcharge shall be refunded to the customer or the undercharge may be billed to the customer.

A refund or charge shall be calculated as accurately as possible from the date of the error. However, for a residential customer, a charge for a slow meter may not exceed one year.

If the error date cannot be fixed with reasonable certainty, a refund or a charge is limited to one year consisting of the 12 months prior to the date the error is discovered.

General Authority: SDCL 49-34A-4(3),(5),(10).

Law Implemented: SDCL 49-34A-3, 49-34A-4(3),(5),(10), 49-34A-27.

Disclaimer: These regulations may not be the most recent version. South Dakota may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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