South Dakota Administrative Rules
Title 20 - PUBLIC SAFETY
Article 20:10 - PUBLIC UTILITIES COMMISSION
Chapter 20:10:07 - Telecommunications subscriber billing rules
Section 20:10:07:05 - Interruptions and refunds
Universal Citation: SD Admin Rules 20:10:07:05
Current through Register Vol. 50, page 114, March 25, 2024
If the subscriber's service is interrupted for reasons other than the subscriber's negligence or a willful act of the subscriber and the service remains out of order for more than 24 hours after being reported or found to be out of order, the telecommunications company shall make an adjustment or refund to the subscriber. The refund to the subscriber shall be the pro rata part of the monthly charge for the period of days and for that portion of the service and facilities rendered useless or inoperative by the outage. The refund may be accomplished by a credit on subsequent bills for telecommunications service.
General Authority: SDCL 49-31-5.
Law Implemented: SDCL 49-31-5.
Disclaimer: These regulations may not be the most recent version. South Dakota may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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