Current through Register Vol. 48, No. 9, September 27, 2024
Institutions that the U. S. Department of Education has
approved for eligibility for Title IV Student Financial Aid must comply with
the federal regulations governing institutional refunds. The following applies
in other instances:
A. Each
institution must maintain a cancellation and refund policy that must provide a
full refund of monies paid by a student if:
(1) The student cancels the enrollment
agreement or contract within seventy-two hours (until midnight of the third day
excluding Saturdays, Sundays, and legal holidays) after the enrollment contract
is signed by the prospective student;
(2) The applicant is not accepted by the
institution.
(3) For home study and
combination home study/resident institutions, if lessons are distributed before
the applicant is accepted by the institution or before the expiration of the
seventy-two-hour cancellation period has expired, and the applicant is not
accepted or cancels the contract within the cancellation period, a full refund
will be made, even if a lesson (or lessons) have been completed.
B. The institutional refund policy
shall provide for a pro rata refund calculation, except that this paragraph
will not apply for any student whose date of withdrawal is after the sixty
percent point (in time) in the period of enrollment for which the student has
been charged.
(1) Pro rata refund is a refund
for a student attending the institution for the first time of not less than
that portion of the tuition, fees, room and board, and other charges assessed
the student equal to the portion of the period of enrollment for which the
student has been charged that remains on the last day of attendance by the
student, rounded downward to the nearest ten percent of that period, less any
unpaid charges owed for the period of enrollment for which the student has been
charged, and less an administrative fee not to exceed one hundred
dollars.
(2) The portion of the
period of enrollment for which the institution charged that remains shall be
determined:
(a) in the case of a program that
is measured in credit hours, by dividing the total number of weeks comprising
the period of enrollment for which the student has been charged into the number
of weeks remaining in that period as of the last recorded day of attendance by
the student;
(b) in the case of a
program that is measured in clock hours, by dividing the total number of clock
hours comprising the period of enrollment for which the student has been
charged into the number of clock hours remaining to be completed by the student
in that period as of the last recorded day of attendance by the student;
and
(c) in the case of a
correspondence program, by dividing the total number of lessons comprising the
period of enrollment for which the institution has charged into the total
number of such lessons not submitted by the student.
(3) After the student's first period of
enrollment, a refund as provided in this section, except for room and board,
must be made for students who withdraw in subsequent period(s) of enrollment
due to mitigating circumstances. Mitigating circumstances are those that
directly prohibit pursuit of a program and which are beyond the student's
control: serious illness of the student, death in the student's immediate
family, or active duty military service, including active duty for
training.
(4) After expiration of
the seventy-two-hour cancellation privilege, if the student does not attend,
not more than one hundred dollars shall be retained by the
institution.
(5) All efforts will
be made to refund prepaid amounts for books, supplies and other charges unless
the student has consumed or used those items and they can no longer be used or
sold to new students, or returned by the institution to the supplier as "new"
merchandise.
(6) Refunds shall be
paid within forty days after the effective date of termination.
C. The refund policy for
correspondence programs must provide that:
(1)
The effective date of termination for refund purposes will be the earliest of
the following:
(a) the date of notification to
the student if the student is terminated by the institution;
(b) the date of receipt of notice from the
student; or
(c) the end of the
sixth calendar month following the month in which the student's last lesson
assignment was received unless notification has been received from the student
that the student wishes to remain enrolled. (In this event, the written notice
from the student will be maintained in the student's permanent file.)
(2) If tuition is collected before
any lessons have been completed, and if, after expiration of the
seventy-two-hour cancellation privilege, the student fails to begin the
program, no more than one hundred dollars shall be retained by the
institution.
D. An
institution is considered to have made a good faith effort to make a refund if
the student's file contains evidence of the following attempts:
(1) Certified mail to the student's last
known address;
(2) Certified mail
to the student's permanent address; and
(3) Certified mail to the address of the
student's parent or listed next of kin if different from the permanent
address.
E. For programs
consisting of a combination of home study lessons and resident training, not
more than one hundred dollars will be retained by the institution for those
students who fail to enter resident training.