South Carolina Code of Regulations
Chapter 61 - DEPARTMENT OF HEALTH AND ENVIRONMENTAL CONTROL
Subchapter 61-116 - SOUTH CAROLINA TRAUMA CARE SYSTEMS
Sec2 61-116.900 - PATIENT RIGHTS (III)
Section 61-116.900.902 - Grievances and Complaints
Universal Citation: SC Code Regs 61-116.900.902
Current through Register Vol. 48, No. 9, September 27, 2024
A. The facility shall establish a written grievance and complaint procedure and make this procedure available to patients upon request.
B. Upon receipt of a complaint by the Department, the Department shall:
1. Notify
the hospital of the complaint;
2.
Initiate a review of the complaint which may consist of an onsite review by the
Department;
3. Develop a written
report of the review; and
4. Notify
the hospital of the results and provide a copy of the final report.
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