South Carolina Code of Regulations
Chapter 103 - PUBLIC SERVICE COMMISSION
Article 7 - WATER UTILITIES
Subarticle 2 - RECORDS AND REPORTS
Section 103-716 - Complaints
Universal Citation: SC Code Regs 103-716
Current through Register Vol. 48, No. 3, March 22, 2024
Complaints by customers concerning the charges, practices, facilities, or services of the utility shall be investigated promptly and thoroughly. Each utility shall keep a record of all such complaints received, which record shall show the name and address of the complainant, the date and character of the complaint, and the adjustment or disposal made thereof.
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