South Carolina Code of Regulations
Chapter 103 - PUBLIC SERVICE COMMISSION
Article 6 - TELECOMMUNICATIONS UTILITIES
Subarticle 3 - CUSTOMER RELATIONS
Section 103-625 - Reasons for Denial or Discontinuance of Service
Current through Register Vol. 48, No. 3, March 22, 2024
Service may be refused or discontinued for any of the reasons listed below, for any reason set forth in the utility's tariffs, or for any reason set forth in the utility's individual contracts for services. Unless otherwise stated, the customer shall be allowed a reasonable time in which to comply with the rule before service is discontinued.
a. Without notice, in the event of a condition determined by the telephone utility to be hazardous or dangerous.
b. Without notice, in the event of customer use of equipment in such a manner as to adversely affect the telephone utility's service to others.
c. Without notice, in the event of unauthorized use of telephone service.
d. For the customer tampering with equipment furnished and owned by the telephone utility.
e. For violation of and/or non-compliance with the commission's Orders or regulations governing service supplied by the telephone utilities.
f. For failure of the customer to fulfill his contractual obligations for service and/or facilities subject to regulation by the commission.
g. For failure of the customer to permit the telephone utility reasonable access to its equipment.
h. In cases involving abnormal and excessive use of toll service, service may be denied two (2) days after written notice is given to the customer, unless satisfactory arrangements for payment are made.
i. For failure of the customer to provide the telephone utility with a deposit as authorized by 103-621(1).
j. For failure of the customer to furnish permits, certificates, and/or right-of-ways, as necessary to obtain service, or in the event such permissions are withdrawn or terminated.
k. Where there is probable cause to believe that there is illegal or willful misuse of telephone utility's service.
l. No telephone utility shall be required to furnish its service or to continue its service to any applicant who, at the time of such application, is indebted under an undisputed bill to such telephone utility for telephone service previously furnished such applicant or furnished any other member of the applicant's household. However, for the purposes of this regulation, the telephone utility may not consider any indebtedness which was incurred by the applicant or any member of his household more than six (6) years prior to the time of application.
m. For non-payment of that portion of the bill rendered by the telephone utility for telephone service billed for another telephone utility.
n. Without notice, in the event of a PSP violation of a commission Order of which the PSP has been notified and has failed to correct the violation within the amount of time specified in such notification.
