Rhode Island Code of Regulations
Title 835 - Narragansett Bay Commission
Chapter 20 - Sewer Usage
Subchapter 00 - N/A
Part 2 - Customer Services Rules and Regulations
Section 835-RICR-20-00-2.11 - Meter Testing and Failures
Universal Citation: 835 RI Code of Rules 20 00 2.11
Current through September 18, 2024
A. A meter tests one hundred percent (100%) if after testing it conforms to the American Waterworks Association's standards or any meter testing standard approved by the PUC pursuant to R.I. Gen. Laws § 39-3-9, as amended. If a meter tests one hundred percent (100%), there shall be no adjustment to a customer's bill except where a bill has been estimated, in which case the bill will be adjusted based on the meter read out.
1. Meter Repaired or Replaced
a. When a meter is removed for testing or
repair and it does not test one hundred percent (100%), the customer shall
notify the NBC in writing. In that instance, the bill shall be issued based
upon the average daily rate of water consumption or discharge as shown by the
meter for a ninety (90) day period after the meter has been returned to service
and is in proper working order or after the meter is replaced. Any dispute of
an estimated bill must be made within six (6) months of notification to the NBC
that said failed meter has been repaired or replaced.
b. If a meter has not been returned to
service or replaced within thirty (30) days after removal, the bill shall be
issued based upon the average daily rate of water consumption or discharge for
the previous two (2) year period. Failure of a customer to replace or repair a
meter shall result in consumption bills based upon estimated readings until
such time as the meter is repaired or replaced.
2. Dead Meter or Meter Unable to be Read
a. If a meter fails to register any flow
(i.e., dead meter), or if a meter is unable to be read, and has been in such
condition for more than ninety (90) days, the bill shall be issued based upon
one (1) or more of the following factors:
(1)
Estimated meter readings provided by the water supplier;
(2) Estimated consumption that is comparable
for a property of the same classification and occupancy;
(3) After replacement of the meter, the
average daily consumption or discharge as shown by the new meter for the ninety
(90) day period following replacement, plus seasonal
considerations.
Disclaimer: These regulations may not be the most recent version. Rhode Island may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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