Rhode Island Code of Regulations
Title 815 - Division of Public Utilities and Carriers
Chapter 50 - Common Carriers
Subchapter 10 - Motor Carriers of Passengers
Part 3 - Rules and Regulations for Licensing Operators Transporting Passengers in Taxicabs, Limited Public Motor Vehicles and Public Motor Vehicles (815-RICR-50-10-3)
Section 815-RICR-50-10-3.6 - Conduct of Taxicab Drivers

Universal Citation: 815 RI Code of Rules 50 10 3.6

Current through September 18, 2024

A. All drivers issued a hackney operator's permit must conduct themselves in a courteous and professional manner at all times while on-duty.

B. All taxicab drivers issued a hackney operator's license must conduct themselves in accordance with all rules and regulations promulgated by the Division regarding the regulated activities of transporting passengers. Said rules include the instant rules as well as Part 2 of this Subchapter "Rules and Regulations Governing the Transportation of Passengers Via Taxicabs and Limited Public Motor Vehicles ("taxicab rules") - Specifically, the following provisions of § 2.8 of this Subchapter:

1. Each driver shall place, in a Division-approved receptacle and location, his/her Division-issued hackney license.

2. No person shall drive or be in physical control of any cab, for the purpose of carrying passengers, for a period in excess of 12 hours in any 24-hour period, unless the driving time is broken by a period of eight full hours of rest. No certificate holder or his or her agent shall knowingly permit any cab to be driven in violation of this paragraph.

3. No cab shall be driven when it is so loaded or when there is in the front seat such number of persons as to obstruct the view of the driver to the front or sides, or to interfere with his control over the cab. No cab shall carry more adult passengers than the manufacturer's designed capacity of the vehicle.

4. Nothing shall be transported in any cab that will cause the interior of such cab to become soiled or offensive to passengers because of odor or appearance.

5. Any individual who drives a cab, including a certificate holder, must report any criminal conviction or adjudicated traffic violation to the Division within five (5) business days of the conviction or adjudication. If a Division investigation reveals that the criminal conviction or adjudicated traffic violation is of such a nature that continued operation of a taxicab by said individual could constitute a danger to the public, the Division will conduct a hearing, after notice and allowing a full opportunity to be heard, to determine whether the individual's Hackney Operator's License should be revoked, suspended or otherwise limited. Failure to follow this rule will be sufficient grounds for revoking the certificate holder's certificate or the drier's operating permit.

6. Smoking by drivers or passengers shall not be allowed in cabs at any time.

7. Cab drivers shall not refuse a fare unless the driver fears for his/her personal safety. All passengers shall utilize safety restraints and provide and use child restraints when required by law. A cab driver must refuse a fare or terminate service if a passenger refuses to utilize safety restraints or to provide and use child restraints when required by law.

8. All cab drivers shall be dressed in a neat, clean and professional manner. Examples of clothing which may not be considered professional include sweat pants, collarless shirts with logos and cutoff jean shorts.

9. Solicitation and acceptance of a passenger must occur within the location named in the certificate. The vehicle's driver may, however, provide transportation from a location not shown in the certificate only if he or she is solicited on a roadway while discharging a passenger and may then only provide transportation to a territory named in the certificate. This section shall not prohibit a pre-requested round-trip as allowed and provided for in Part 2 of this Subchapter "Rules and Regulations Governing the Transportation of Passengers Via Taxicabs and Limited Public Motor Vehicles ("taxicab rules").

10. An "On-Duty"/"Off-Duty" card shall be displayed in every taxicab to allow potential passengers to determine whether the taxicab is available for hire.

C. Disorderly Conduct: Drivers must act in a lawful and professional manner at all times while on duty and at all times while at a taxi stand or in the general proximity to others conducting business in the taxicab industry. Further, no driver while on duty shall engage in any behavior or activity that would constitute disorderly conduct as outlined in R.I. Gen. Laws Title 45, and specifically R.I. Gen. Laws § 11-45-1. Such conduct shall be punishable as set forth in § 3.10 of this Part and any driver engaging in such unlawful acts shall be brought to the attention of the appropriate law enforcement department.

Disclaimer: These regulations may not be the most recent version. Rhode Island may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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