Rhode Island Code of Regulations
Title 815 - Division of Public Utilities and Carriers
Chapter 30 - Electric Utilities
Subchapter 05 - Non-regulated Power Producers
Part 1 - Rules Applicable to Nonregulated Power Producers (815-RICR-30-05-1)
Section 815-RICR-30-05-1.5 - Dispute Resolution Regulations Relating to NPP's
Universal Citation: 815 RI Code of Rules 30 05 1.5
Current through September 18, 2024
A. Breach of contract claims or billing disputes between NPPs and customers that cannot be privately resolved should be resolved through appropriate legal action.
B. Disputes between NPPs, customers, or other aggrieved parties relating to violations of the Commission's Consumer Protection Regulations and/or these regulations are subject to the following:
1. Any party who believes they have been or
will be aggrieved by a violation of the Division's Nonregulated Power Producer
("NPP") Consumer Bill of Rights (Part 2 of this Subchapter) and/or these
regulations may file a complaint with the Division.
2. The Attorney General, as a matter of
right, may file a complaint with the Division against any NPP to seek
enforcement of the Division's Nonregulated Power Producer ("NPP") Consumer Bill
of Rights (Part 2 of this Subchapter) and/or these regulations.
3. The form of the complaint should clearly
set forth:
a. The facts at issue;
b. The position of the petitioner;
c. A statement of why the petitioner is
aggrieved and what rules or requirements were violated; and
d. The relief being sought.
4. A copy of the complaint must be
provided to the NPP or opposing party. However, if a customer files a complaint
with the Division, it will not be dismissed as to form, nor will it be
dismissed for failure to serve a copy on the NPP.
5. The NPP or opposing party that is the
subject of a complaint will have ten business days to respond. If the NPP was
not served a copy of the complaint, the NPP will have ten business days from
receipt of a copy from the Division. However, if the Division determines that
the nature of the complaint requires expeditious action, the Division reserves
the right to require a shorter response period and/or take whatever action is
reasonably necessary to protect the public while the hearing is
pending.
6. Any person or entity
whose interests will be substantially and significantly affected by the outcome
of proceedings under this rule may file a motion to intervene. The motion must
clearly set forth the interests of the party seeking intervenor status.
a. The Division shall grant such motion if:
(1) The person's or entity's interests will
be substantially and significantly affected by the outcome of the proceedings
under this rule; and
(2) The
interests cannot be adequately represented by other parties to the
proceeding.
b.
Alternatively, the Division can grant a party or entity limited intervenor
status which would allow that intervenor the right to submit written
comments.
7. Written
Decision
a. Within ten business days of the
close of the hearing or receipt of briefs (if required by the Division), a
written decision will be rendered, unless the Division notifies the parties
that an extension of time, not to exceed fifteen additional business days, will
be required.
8. Appeals
a. Any decision of the Division issued in
conformance with these Rules shall be final and binding upon the parties unless
appealed under the Rhode Island Administrative Procedures Act (R.I. Gen. Laws
§
42-35-1, et seq.).
Disclaimer: These regulations may not be the most recent version. Rhode Island may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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