Rhode Island Code of Regulations
Title 810 - Public Utilities Commission
Chapter 10 - Consumer Protection
Subchapter 00 - N/A
Part 1 - Rules and Regulations Governing the Termination of Residential Electric, Gas and Water Service (810-RICR-10-00-1)
Section 810-RICR-10-00-1.15 - Jurisdiction to Grant Exception

A. The Public Utilities Commission or Administrator of the Division of Public Utilities and Carriers retains the jurisdiction to grant an exception to the provisions of these regulations to any party for good cause shown.

B. Notwithstanding anything in the forgoing, if special circumstances warrant, the Division of Public Utilities and Carriers shall have the authority, after an informal or formal hearing, or after an informal investigation, to require a public utility to adjust the terms of a customer's residential payment plan under either the Protected Customer Payment Plans outlined in § 1.10(E)(1) of this Part, or the Standard Customer Payment Plans outlined in § 1.10(E)(2) of this Part.