Rhode Island Code of Regulations
Title 470 - Motor Vehicle Arbitration Board
Chapter 00 - N/A
Subchapter 00 - N/A
Part 1 - Regulations Governing the Rhode Island Motor Vehicle Arbitration Board
Section 470-RICR-00-00-1.19 - Notice to Consumers

Universal Citation: 470 RI Code of Rules 00 00 1.19

Current through September 18, 2024

A. Every new motor vehicle dealer shall as a condition of licensure by the State of Rhode Island prominently post in its place of business a notice of the Motor Vehicle Arbitration Board's motor vehicle dispute settlement program.

1. The sign shall read as follows:

MOTOR VEHICLE ARBITRATION BOARD:

IF THE SAME SUBSTANTIAL DEFECT PERSISTS WITH YOUR NEW MOTOR VEHICLE AFTER 4 ATTEMPTS TO RESOLVE IT OR IF YOU ARE WITHOUT THE USE OF YOUR CAR FOR A TOTAL OF 30 DAYS OR MORE BY REASON OF REPAIR, DURING THE TERM OF PROTECTION, YOU MAY BE ELIGIBLE FOR RECOURSE UNDER RHODE ISLAND LAW (SECTION 31-5.2-5).

FOR MORE INFORMATION, CONTACT:

MOTOR VEHICLE ARBITRATION BOARD

RHODE ISLAND DEPARTMENT OF ATTORNEY GENERAL

150 SOUTH MAIN STREET PROVIDENCE, RI 02903

PHONE: (401) 274-4400

FAX: (401) 222-1302

B. Beginning no later than ninety (90) days after the effective date of these regulations, all new motor vehicles and those lease vehicles still within the terms of protection which are sold or offered for sale by a licensed dealer in the State of Rhode Island shall include with the ownership manual material's a yellow information sheet in the following form, in not smaller than 10-point, boldfaced type:

"LEMON LAW" INFORMATION

IF THIS VEHICLE IS DEFECTIVE, YOU MAY BE ENTITLED UNDER RHODE ISLAND LAW TO A REFUND OF THE PURCHASE PRICE OR YOUR LEASE PAYMENTS. FOR COMPLETE INFORMATION REGARDING YOUR RIGHTS AND REMEDIES, CONTACT THE RHODE ISLAND MOTOR VEHICLE ARBITRATION BOARD AT (401) 274-4400.

C. If a motor vehicle is returned to the manufacturer under the provisions of this act or a similar statute of another state or as the result of a legal action or an informal dispute settlement procedure, it shall not be resold or re-leased in the State of Rhode Island unless:

1. The manufacturer provides to the dealer or lessor and the dealer or lessor provides to the consumer the following written statement on a separate yellow piece of paper in 10-point boldfaced type:

"IMPORTANT: THIS VEHICLE WAS RETURNED TO THE MANUFACTURER BECAUSE IT DID NOT CONFORM TO THE MANUFACTURER'S WARRANTY AND THE CONFORMITY WAS NOT CORRECTED WITHIN A REASONABLE TIME AS PROVIDED BY LAW."

D. Nothing in this section shall be construed as imposing an obligation on a dealer or lessor to determine whether a manufacturer is in compliance with the terms of this section, nor shall it be construed as imposing liability on a dealer or lessor for the failure of a manufacturer to comply with the terms of this section.

E. Each time a consumer's motor vehicle is returned from being examined or repaired during the term of protection, the manufacturer, through its dealer, shall provide to the consumer an itemized, legible statement of repair which indicates any diagnosis made and all work performed on the vehicle; the statement of repair should provide information including, but not limited to:

1. A general description of the problem reported by the consumer or an identification of the defect or condition;

2. The amount charged for parts and the amount charged for labor, paid by the consumer;

3. The date and odometer reading when the vehicle was submitted for repair.

F. Failure to comply with §§ 1.19(C) and (E) of this Part shall constitute a deceptive trade practice, pursuant to R.I. Gen. Laws Chapter 6-13.1

Disclaimer: These regulations may not be the most recent version. Rhode Island may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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