Current through Register Vol. 54, No. 44, November 2, 2024
(a)
Decentralized service agent. A messenger service may
participate in the decentralized service program by obtaining authorization
from the Bureau to issue on behalf of the Department to qualified applicants
temporary learner's permits, vehicle registration renewals, driver license
renewals and other specified items. To obtain authorization as a decentralized
service agent, a messenger service agent shall agree to handle decentralized
service program forms in the manner outlined in subsection (b).
(b)
Decentralized service
forms. A messenger service which participates in the decentralized
service program is responsible for obtaining and handling decentralized service
forms as follows:
(1)
Department to
provide. Decentralized service forms will be provided by the Bureau
through its Messenger Service Center to decentralized service agents.
(2)
Request for Departmental
forms. A decentralized service agent shall request decentralized
service forms in a manner specified by the Department. Authorization shall be
given in writing by the owner of the messenger service for an employe to
receive completed orders of the forms. The completed order shall be signed for
by the owner of the messenger service or the authorized employe of the
messenger service, who shall present proper identification as issued by the
Department.
(3)
Lost or
stolen Departmental forms. In the event that decentralized service
forms are lost or stolen, the decentralized service agent shall report the
occurrence to the Department within 48 hours after the agent's discovery of the
loss or theft of the forms.
(4)
Mutilated Departmental forms. In the event that a
decentralized service form is mutilated by the decentralized service agent, the
agent shall apply for replacement of the document on forms provided by the
Department. Copies of the form shall be returned to the Department in order for
the agent to receive a replacement.
(5)
Invalid Departmental
forms. In the event that a decentralized service form is deemed
invalid due to defect or an error on the part of the Department, the
decentralized service agent shall apply for a replacement of the document on
forms provided by the Department. Copies of the defective form shall be
returned to the Department with the application for replacement.
(6)
Issuance of forms.
Decentralized service forms shall be issued in numerical sequence by control
number. The agent shall obtain permission for the Bureau in the manner
prescribed, to issue the forms, in those cases where prior permission is
required by the Department.
(7)
Submission of applications. Decentralized service agents shall
submit the appropriate copy of a form used for decentralized services to the
Messenger Service Center of the Bureau within 5 days of the date of issuance to
an applicant.
(8)
Identification and other documentation. Decentralized service
agents shall require that an applicant present proper identification and other
documentation as required by the Department's operating procedures for
decentralized services, before issuing a decentralized service form.
(9)
Maintenance of copies of
forms. Decentralized service agents shall maintain copies of all
decentralized service forms issued to customers and of all related documents
submitted to the Department for at least 2 years from the date of issuance.
These records are to be maintained in numerical sequence by form control number
at the office where the form was issued.
The provisions of this §255.5a issued under the Vehicle
Code,
75 Pa.C.S. §§
6103 and
7501(a).
