Pennsylvania Code
Title 58 - RECREATION
Part VII - GAMING CONTROL BOARD
Subpart L - Interactive Gaming
Chapter 811a - INTERACTIVE GAMING ACCOUNTING AND INTERNAL CONTROLS
Section 811a.3 - Terms and conditions
Universal Citation: 58 PA Code ยง 811a.3
Current through Register Vol. 54, No. 44, November 2, 2024
(a) An interactive gaming certificate holder or interactive gaming operator shall develop terms and conditions for interactive gaming which must be included in the internal controls. The terms and conditions and any changes thereto shall be acknowledged by the player and the acknowledgment must be date and time-stamped by the interactive gaming system.
(b) The terms and conditions must address all aspects of the interactive gaming operation, including all of the following:
(1) The name of the party with whom the
player is entering into a contractual relationship, including any interactive
gaming certificate holder or interactive gaming operator.
(2) The player's consent to have the
interactive gaming certificate holder or interactive gaming operator confirm
the player's age and identity.
(3)
Rules and obligations applicable to the player other than rules of the game
including all of the following:
(i)
Prohibition from allowing any other person to access or use his interactive
gaming account.
(ii) Prohibition
from engaging in interactive gaming activity, unless the player is physically
located in this Commonwealth, unless this gaming is authorized by an
interactive gaming reciprocal agreement.
(iii) Consent to the monitoring and recording
by the interactive gaming certificate holder, interactive gaming operator or
the Board, or all of the above, of any wagering communications and geographic
location information.
(iv) Consent
to the jurisdiction of this Commonwealth to resolve any disputes arising out of
interactive gaming.
(v) Prohibition
against utilizing automated computerized software or other equivalent
mechanism, such as a bot, to engage in play.
(4) Full explanation of all fees and charges
imposed upon a player related to interactive gaming transactions.
(5) Availability of account statements
detailing player account activity.
(6) Privacy policies, including information
access and use of customer data.
(7) Legal age policy, including a statement
that it is a criminal offense to allow a person who is under 21 years of age to
participate in interactive gaming and a player who does so must be prohibited
from interactive gaming.
(8)
Notification that if the player's interactive gaming account remains dormant
for 2 year any funds remaining on deposit and any pending wagers shall be
forfeited.
(9) The player's right
to set responsible gaming limits and self-exclude.
(10) The player's right to suspend his
account for no less than 72 hours.
(11) Actions that will be taken in the event
a player becomes disconnected from the interactive gaming system during game
play.
(12) Notice that a
malfunction voids all pays.
(13)
Estimated time-period for withdrawal of funds from the interactive gaming
account.
(14) Detailed information
to be displayed on a player protection page.
(15) Method for changing or retrieving a
password or other approved access security feature and the ability to choose
strong authentication login protection.
(16) Method for filing a complaint with the
interactive gaming certificate holder or interactive gaming operator and method
for filing with the Board an unresolved complaint after all reasonable means to
resolve the complaint with the interactive gaming certificate holder or
interactive gaming operator have been exhausted.
(17) Method for obtaining a copy of the terms
and conditions agreed to when establishing an interactive gaming
account.
(18) Method for the player
to obtain account and game history from the interactive gaming certificate
holder or interactive gaming operator.
(19) Notification of Federal prohibitions and
restrictions regarding interactive gaming, specifically, any limitations upon
interactive gaming in 18
U.S.C.A. §
1084 and the Unlawful
Internet Gambling Enforcement Act of 2006 (31 U.S.C.A. §§
5361-5367). The notice must explicitly
state that it is a Federal offense for persons physically located outside of
this Commonwealth to engage in interactive wagering through an interactive
gaming certificate holder or interactive gaming operator unless explicitly
authorized by the Board or an interactive gaming reciprocal
agreement.
(20) Any other
information required by the Board.
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