Current through Register Vol. 54, No. 44, November 2, 2024
(a) The
surveillance system of a licensed facility must comply with 18 Pa.C.S. Chapter
57 (relating to Wiretapping and Electronic Surveillance Control Act) and
section 1522 of the act (relating to interception of oral communications) and
shall be submitted to and approved by the Board under §
465a.2 (relating to internal
control systems and audit protocols). The Bureau of Casino Compliance will
review surveillance system specifications, inclusive of the camera
configuration and any changes or modifications to the system specifications, to
determine whether the system provides the adequate and effective surveillance
of activities inside and outside the licensed facility mandated by section
1207(11) of the act (relating to regulatory authority of board). A slot machine
licensee may not commence gaming operations until its surveillance system is
approved by the Board.
(b) A slot
machine licensee shall at all times provide the Board and the Pennsylvania
State Police with access to its surveillance system and its transmissions. Each
member of its surveillance department shall comply with any request made by the
Board or the Pennsylvania State Police to:
(1)
Use, as necessary, any surveillance monitoring room in the licensed
facility.
(2) Display on the
monitors in the monitoring room any event capable of being monitored by the
surveillance system.
(3) Make a
video and, if applicable, audio recording of, and take a still photograph of,
any event capable of being monitored by the surveillance system.
(i) The slot machine licensee shall preserve
and store each recording or photograph in accordance with the directions of the
Board or the Pennsylvania State Police.
(ii) The Board and the Pennsylvania State
Police shall have unfettered access to each recording or photograph. At the
request of the Board or Pennsylvania State Police, access to a recording or
photograph may be denied to a particular employee or department of the slot
machine licensee.
(c) The surveillance system required in this
section must include:
(1) Light sensitive
cameras with lenses of sufficient magnification and 360° pan, tilt and zoom
capabilities, without camera stops, to allow the operator to clandestinely
monitor in detail and from various vantage points the following:
(i) The gaming conducted at the slot
machines, electronic wagering terminals and fully automated electronic gaming
tables in the licensed facility with sufficient clarity to read information on
a reel strip or electronic table layout and the credit meter.
(ii) The gaming conducted at each table game
that is not a fully automated electronic gaming table or an electronic wagering
terminal in the licensed facility with sufficient clarity to identify patrons
and dealers and sufficient coverage to simultaneously view the table and
determine the configuration of wagers, card, dice and tile values and game
outcomes.
(iii) The operations
conducted at and in the main cage and any satellite cage.
(iv) The operations conducted at automated
bill breaker machines, automated gaming voucher and coupon redemption machines,
automated jackpot payout machines and automated teller machines.
(v) The count processes conducted in the
count room.
(vi) The movement of
cash, gaming chips and plaques, tip boxes, table game drop boxes, Bad Beat or
High Hand Jackpot payout boxes and slot cash storage boxes within the licensed
facility.
(vii) The entrances and
exits to the licensed facility, the gaming floor and the count room.
(viii) Any other activity or areas designated
by the Bureau of Casino Compliance.
(2) The following number of cameras dedicated
to table games that are not electronic wagering terminals or fully automated
electronic gaming tables:
(i) Except as
provided in subparagraphs (ii)-(vii), at least one stationary camera for each
table game offered by the licensed facility.
(ii) At least two stationary cameras for each
Craps and Three Dice Football table, with one camera covering each end of the
table.
(iii) At least two
stationary cameras for each Baccarat table, with one camera covering each end
of the table.
(iv) At least two
stationary cameras for each Roulette table, with one camera covering the wheel
and one camera covering the table layout.
(v) At least two stationary cameras for each
Big Six Wheel, with one camera covering the wheel and one camera covering the
table layout.
(vi) At least two
stationary cameras for each Props & Hops table with one camera covering the
designated circle on the table layout for the placement of the uncovered shaker
and one camera covering the table layout.
(vii) At least two stationary cameras for
each High Roll Dice table with one camera covering the throw box and one camera
covering the remainder of the table.
(3) Additional cameras as required by the
Bureau of Casino Compliance. The additional cameras may include cameras with
360° pan, tilt and zoom capabilities.
(4) Video recording equipment which, at a
minimum, must:
(i) Permit the preservation
and viewing of a clear copy of the transmission produced by any camera
connected to the surveillance system.
(ii) Be capable of superimposing the time and
date of the transmission on each recording made by the video recording
equipment.
(iii) Enable the
operator to identify and locate, through the use of a meter, counter or other
device or method, a particular event which was recorded.
(5) Recording media which shall be replaced
immediately upon the manifestation of significant degradation in the quality of
the images or sound, if applicable, recorded thereon. If videotape is utilized,
it may be used for no more than 1 year.
(6) One or more monitoring rooms in the
licensed facility which shall be staffed by employees of the slot machine
licensee's surveillance department who shall at all times monitor the
activities enumerated in paragraphs (1), (2) and (3). Each monitoring room
shall be equipped with or serviced by:
(i) A
communication system capable of monitoring all of the licensed facility's
security department activities.
(ii) Computer terminals which provide read
only access to any computerized slot monitoring system or casino management
system, or both, used by the slot machine licensee in its gaming
operation.
(iii) Connections to all
casino alarm systems. The systems must provide a visible, audible or
combination signal. A robbery, fire or emergency alarm must be perceptually
distinguishable from all nonemergency alarms.
(iv) An updated photo library, consisting of
photographs that are no more than 4 years old, of all current employees of the
slot machine licensee and a separate photo library that contains the
photographs of individuals who are on the Board's self-exclusion or exclusion
list. These photo libraries shall be available to the Board and the
Pennsylvania State Police.
(v)
Current copies of the following:
(A) An
operational blueprint of the gaming floor and all areas of the licensed
facility with a camera overlay.
(B)
A complete camera list, in a searchable format, which includes the following:
(I) Camera numbers.
(II) A description of the area under
surveillance with each camera.
(III) The type of camera such as stationary
or a camera with pan, tilt and zoom capabilities.
(IV) The resolution or CIF ratio.
(V) The required retention period for each
camera.
(C) Operating
procedures addressing the evacuation of the licensed facility in the event of
fire or other emergency.
(D) A
contingency plan addressing a planned shutdown of the surveillance system and
the contingency plan required under subsection (g) addressing any equipment
failure that affects the slot machine licensee's monitoring room together with
an emergency contact listing with telephone numbers for persons required to be
notified of those events.
(7) An emergency power system, tested at
intervals not to exceed 6 months, which can be used to operate the surveillance
system in the event of a power failure.
(8) A preventive maintenance program,
implemented by technicians assigned to the surveillance department, which
insures that the entire surveillance system is maintained in proper working
order and that the covers over the cameras are cleaned in accordance with a
routine maintenance schedule.
(d) Areas subject to camera coverage under
this section must contain continuous lighting that is of sufficient quality to
produce clear video recordings and still picture reproductions.
(e) A slot machine licensee's surveillance
system must continuously record transmissions from cameras used to observe the
following locations, individuals, activities and transactions:
(1) Each transaction conducted on the gaming
floor or at a main cage or satellite cage. Coverage of the transaction must
include, but not be limited to, recording transmissions from cameras used to
observe the face of each patron transacting business at a main cage or
satellite cage from the direction of the cashier.
(2) The gaming conducted at all slot machines
and table games.
(3) The main bank,
vault and other areas specified by the Board.
(4) The collection of tip boxes, slot cash
storage boxes and table game drop boxes.
(5) The distribution of cards, dice and tiles
to gaming pits.
(6) The inspection
of cards, dice and tiles in the gaming pits and at the gaming tables.
(7) The retrieval of cards, dice and tiles
from the gaming pits at the end of the gaming day and the delivery of the
cards, dice and tiles to the location designated and approved by the Bureau of
Casino Compliance in accordance with §
601a.10(f)
(relating to approval of table game layouts, signage and equipment) for the
inspection, cancellation, destruction or, if applicable, packaging for
reuse.
(8) The count procedures
conducted in the count room.
(9)
Any armored car collection or delivery.
(10) The operations conducted at automated
bill breaker machines, automated gaming voucher and coupon redemption machines,
automated jackpot payout machines and automated teller machines.
(11) The entrances and exits to the licensed
facility, the gaming floor, the main bank, the vault, the main cage and any
satellite cage and the count room.
(f) Slot machine licensees shall maintain a
surveillance log of all surveillance activities in the monitoring room. The log
shall be maintained by monitoring room personnel in a book with bound numbered
pages that cannot be readily removed or shall be maintained in an electronic
format which has an audit function that prevents modification of information
after the information has been entered into the system. The log shall be stored
and retained in accordance with §
465a.6 (relating to retention,
storage and destruction of books, records and documents). The following
information shall be recorded in a surveillance log:
(1) The date and time each surveillance event
commenced.
(2) The name and
Board-issued credential number of each individual who initiates, performs or
supervises the surveillance.
(3)
When suspicious activity, suspected or alleged regulatory violations or
suspected or alleged criminal activity is involved, the reason for the
surveillance, including the name, if known, alias or description of each
individual being monitored and a brief description of the activity in which the
individual being monitoring is engaged. This entry should also include a
notation of the reading on the meter, counter or device specified in subsection
(c)(4)(iii) that identifies the point on the video recording at which the event
was recorded.
(4) The time at which
each video recording is commenced and terminated, if different than when
surveillance commenced or terminated.
(5) Time each surveillance event
terminated.
(6) A summary of the
results of the surveillance.
(7) A
complete description of the time, date and, if known, the cause of any
equipment or camera malfunctions, and the time at which the security department
was apprised of the malfunction in accordance with the casino licensee's
internal controls submitted under §
465a.2(d)(5).
(g) In accordance with §
465a.2(d)(5),
each slot machine licensee shall have a contingency plan to be utilized
whenever there is an equipment failure that affects the slot machine licensee's
monitoring room or other aspect of its surveillance system or
operations.
(h) The casino
compliance representatives at the licensed facility shall be notified within 30
minutes of any incident of equipment failure as noted in subsection (f)
including the time and cause of the malfunction, if known, the time the slot
machine licensee's security department was notified of the malfunction and the
nature of communications with the security department relating to the
malfunction.
(i) The casino
compliance supervisor at the licensed facility shall be notified at least 48
hours in advance of the following:
(1)
Relocation of an approved camera.
(2) Change in an approved camera's
specifications.
(3) Change in
lighting for areas required to be subject to camera coverage.
(4) Addition or change to the surveillance
system.
(j) The
surveillance recordings required under subsection (e)(1), (8), (9), (10) and
(11) shall be retained for a minimum of 30 days. All other surveillance
recordings shall be retained for a minimum of 7 days. Surveillance recordings
shall be made available for review upon request by the Board or the
Pennsylvania State Police.
(k) Any
recording determined by the Board or the Pennsylvania State Police as being of
potential evidentiary value shall be stored in accordance with Board or
Pennsylvania State Police directives or turned over to the Board or the
Pennsylvania State Police upon request.
(l) A surveillance employee assigned to the
monitoring room shall work from the employee's own monitoring
station.
(m) In accordance with
§
465a.11(b)(1)
(relating to slot machine licensee's organization; jobs compendium), each slot
machine licensee shall submit for Board approval an initial minimum
surveillance room staffing plan. The surveillance room staffing plan must
provide for the continuous monitoring of activities inside and outside the
licensed facility taking into account the size and layout of the licensed
facility as well as the number and location of slot machines and table games on
the gaming floor. A slot machine licensee may not implement a change to its
surveillance room staffing plan without prior approval of the Board's Executive
Director in accordance with § 601a.10(a).
(n) A slot machine licensee's surveillance
department employees shall be independent of all other departments.
(o) A present or former surveillance
department employee may not accept employment as a key employee or gaming
employee with the same slot machine licensee for whom he was previously
employed as a surveillance department employee unless 1 year has passed since
the former surveillance department employee worked in the surveillance
department. The present or former surveillance department employee may file a
written petition as required under §
493a.4 (relating to petitions
generally) requesting the Board to waive this restriction and permit the
employment of a present or former surveillance department employee in a
particular position. The Board may grant or deny the waiver upon consideration
of the following factors:
(1) Whether the
former surveillance department employee will be employed in a department or
area of operation that the surveillance department monitors.
(2) Whether the surveillance and security
systems of the slot machine licensee will be jeopardized or compromised by the
employment of the former surveillance department employee in the particular
position.
(3) Whether the former
surveillance department employee's knowledge of the procedures of the
surveillance department would facilitate the commission by any individual of
irregularities or illegal acts or the concealment of any actions or
errors.
(p) Entrances to
the surveillance monitoring rooms may not be visible from the gaming floor. An
individual entering the surveillance monitoring room who is not an employee of
the surveillance department assigned to the monitoring room on the particular
shift corresponding to the time of entry shall sign a monitoring room entry log
upon entering the monitoring room. The monitoring room entry log shall be:
(1) Maintained in the monitoring room by
monitoring room personnel and retained in accordance with §
465a.6.
(2) Maintained in a book
with bound numbered pages that cannot be readily removed or shall be maintained
in an electronic format which has an audit function that prevents modification
of information after the information has been entered into the
system.
(3) Signed by each
individual entering the monitoring room, with each entry containing the
following:
(i) The date and time of each
entry.
(ii) The entering
individual's name, Board-issued credential number and department or
affiliation.
(iii) The reason for
entering the monitoring room.
(iv)
The name of the individual authorizing the entry into the monitoring
room.
(v) The date and time of
exiting the monitoring room.
(4) Made available for inspection by the
Board and the Pennsylvania State Police.
The provisions of this § 465a.9 amended under
4
Pa.C.S. §§
1202(b)(30),
1207, 13A 02(1)-(7),
13A23(a), 13A25, 13A62(a), 1321 and 1322.
This section cited in 58 Pa. Code §
461a.10 (relating to automated
gaming voucher and coupon redemption machines); 58 Pa. Code §
465a.8 (relating to licensed
facility); 58 Pa. Code §
465a.11 (relating to slot machine
licensee's organization; jobs compendium); 58 Pa. Code §
465a.25 (relating to counting and
recording of slot cash storage boxes and table game drop boxes); 58 Pa. Code
§
465b.1 (relating to digital video
recording formats); 58 Pa. Code §
467a.1 (relating to gaming floor
plan); and 58 Pa. Code §
816a.1 (relating to live studio
simulcasting).
